Reviews for Panera Bread in Overland Park, KS
Several items were unavailable but given the current situation that is understandable. Staff was blasting music in the kitchen... and face timing on speakerphone which was strange. Overall cleanliness was lacking a bit. Read more
Paneras employees are so rude and disrespectful. I came in with my friend and they gave us dirty looks the whole time and... laughed at me when i asked for soft bread behind the desk. If i could rate this store zero stars i would. Read more
I placed an online order with Panera. I seen that the only soup options were soups that only had the macaroni. I called and... confirmed with them if they had broccoli cheddar soup the lady said yes. I told her about the online soup options she said shewould change it. The phone was disconnected after she told me to hold. So I went online and made it clear in the specificinstructions box that I did not want macaroni shells in my broccoli cheddar soup. Someone didn?t understand. Read more
This is a normal experience at this Panera over the past several months. I understand the problem with staffing but I also go... to many other Panera's and I do not experience this level of ongoing deficiencies. When I come in, there is now usually no oneat the register even though I see many employees walking around. You are forced to use the kiosk. This morning, 6/7/22 tat 8:30am there was no decaffeinated coffee available and it took over 25 minutes to refill. The half and half container was emptyand no one filled it until I asked for that to be filled too. These are not one time issues, this happens as a normal practiceof business there on 135th Street. I have decided not go use this Panera anymore. This store has earned the right to be fired. Read more
Rapid pickup had most of the orders behind the counter. Food was good but not where I expected it since the app said on the... shelf near the door. Read more
Good menu. Minus two stars for staff deficiencies and cleanliness.
Great food and service. You can order without staying in line with the terminal. Very friendly people and fast service.
What more can you say about Panera everyone's happy when they go there the food's a little expensive but well worth it I've... never had a bad experience so go get yourself some breakfast lunch or dinner and enjoy Read more