Reviews for McDonald's in Overland Park, KS
Take out - did not check fries before leaving, they were room temp, not good. Burger was fine. Will check out bag before... leaving with to go orders in the future. $3 for a medium fries is too much as well. Read more
My quarter pounder was cold, cheese wasn't even melted. Fries were old. I've never had a problem here before but today they... score low. Read more
I used the Mobile App to place an order for pick up. The food was fresh, but most of the order was missing or incorrect. Ordered... 3 sets of 2 apple pies, received a total of 3 pies. Ordered Deluxe Quarter Pound with cheese with extra onions. The grill slipand receipt show it as that, but the sandwich in the box was a Deluxe Chicken sandwich. I called the number on the ticket andleft a message for a call back as it instructs. 24 hours later, no call back. Called the number for the store directly. Linerings, answers, and immediately hangs up. 5 stars for Hot, Fresh food -1 star for missing half the pies -1 star for chickeninstead of beef -2 stars for not providing a workable method to communicate with the restaurant. Read more
Shout out to the morning crew!! You all Rock!! I can pull up to the drive thru place my order and the wait time is 2 minutes or... less, the time to get my order to me is great, but your customer service in this store in the AM is wonderful, thank you ???? Read more
"Cooked to order" doesn't mean throw old food in a hot fryer and call it a day. It's already garbage food but you don't have to... make it worse on purpose. ???? The new robot food ordering is the best thing that's ever happened to this or any McDonald'slocation. I actually sometimes get the correct order and it doesn't argue with me when I ask for my food fresh. Read more
This McDonald?s is consistently one of the best. The employees are friendly and really seem to care. The food is hot and fresh,... and the dining room was recently renovated and is super clean. Great location for families! Read more
I doordash and get food here all the time. Some of the staff is great, I am bad at names but feel like everyone should start to... recognize the good ones. So I asked his name. Andres is one of the best employees here.He has great customer service skills andis always smiling Read more
I am giving this review specifically for Tony who was at the window taking money on Sunday November the 6th. He was very nice... and very professional as I was frustrated with the way you're automated lady takes orders. He was the first one to ever explainto me that I can tell her to start all over if my order was incorrect. It made a great difference. And as stated he had a smileon his face and was very pleasant. And that makes a difference. Please reward him in any way possible. Unfortunately I had togive you a four out of five because your cookies are never fresh. 00pm Read more