Reviews for Starbucks in Ottumwa, IA
These baristas always make my drink the correct way and I appreciate it, also the hot chocolate is pretty good here
Well ran in store Starbucks.
Friendly, helpful crew and GREAT coffee.
Very disappointed in my visit to this Starbucks. Customer service just isn?t the same any more. I started with asking what time... they close, girl one responded in 8min, we have been slow. Long pause and she says ?you can order?. I ordered my drink andrequested without ice because I drink it the next morning. The first girl forgot to say that so the second girl just strained itinto another cup and hands it to me 3/4 the way full ???? ?? I looked at her and said it?s not full, confused. This is thesecond girl and she says ?you asked for no ice right!? I said yes I always do and never once have I gotten my coffee not filledup (I was so shocked). She sighs and grabs my cup and fills it with milk. At this point my coffee is practically WHITE. Sheslides it over a walks away, at this point I?m annoyed. I humor myself and take a sip, absolutely not. So, much milk in it it?snot even good. I hand it to my husband and ask him to take it back. The second literally says ?there?s nothing wrong with it, Imade it right!? At this point I had to walk away. He brings me a new one saying it?s better but still not correct and the girlwas not happy already so he wasn?t going back. So, I got a $7 coffee made to someone else?s choice. Starbucks always states ifyou don?t like it we will fix it. Read more
The worst Starbucks I have ever been in. They are always running out of product and each barista makes your coffee different. I... suggest crossing the river and enjoy your latte at the south side location. Read more
Great service as usual. Picked up a traveler this morning and it was hot with all the cups and creamers. Even got a free coffee... for my trouble! Read more
Just happy to have a Starbucks available locally so no complaints. Prefer local coffee shops but this will do in a pinch.
Always great service