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Reviews for Pizza Hut in Ottumwa, IA

Angela Handling 1 year ago
5

My order was completed very fast and was great.

Lori James 1 year ago
1

Missing part of my order and waited at the drive through for 10 minutes and I was the second car in line so by the time I... received my order it was cold. Not a great experience! Read more

Natalia Rivera 2 years ago
1

In ottumwa ... They are not responsible with the estimated time, I have an hour and a half waiting for my order...they didn't... even apologize and the kids were hungry Read more

Tami Bair 2 years ago
4

Nice and clean. Food was great. The manager just needs to watch how loud she talks to her employees. Customers don't need to... hear her scolding them because she is speaking so loud. Our waitress was very sweet her name was Olivia. Read more

Pam Anstey 2 years ago
1

Ordered the Detroit pizza and paid online. On the way to pick it up, got a call from one of the workers that said they were out... of the Detroit pizzas. He then asked someone in the background what they could offer in place of it and someone yelled ?Wedon?t have anything else to offer!?. This is Pizza Hut, they have an entire menu of pizza but nothing to offer in place of apepperoni pizza? We instantly cancelled the order. Had they come up with a decent replacement, I wouldn?t be writing thisreview. What happened to customer service? Read more

Jesse Neel 2 years ago
4

the pizza was good, i dont know if it was because i got a thin crust, but it got cold quick. they have a bar and not to many... pizza huts do now days. Read more

misti vansteenwyk 2 years ago
1

The waitress brought us drinks then the appetizers, complained about how she was going to go on a break as soon as we had our... food. They brought our food but never replaced our drinks, didn't bring the ranch we asked for and then brought the last item offood and said I will be back in 15 minutes. The other waitresses walked around and looked at us but no one offered to fill ourcups or ask if we were doing okay. I had to go up and get a to go box as we were never checked on. Then when we brought it upour waitress laughed and thought it was funny. Very disappointed especially spending $100 on food. Read more

George Michael 2 years ago
5

The place is ample, clean, well decorated. The menu offers pizza and many other options. Their prices seem to be high, above the... average; they charge for the service. I was going to tip, but the option was not offered. Someone came to pick up a set of smallpizzas and they didn't offer a bag, weird. Read more