Reviews for Hardee's in Ottumwa, IA
Waited in line 15 minutes for 2 sand wiches.4 cars ahead of us waiting also.
Staff was friendly but manager was rude to other worker
About a ten minute wait didn't get my fries and my tenders were 100 % raw I have pictures to prove it
Everytime I'm there I get the wrong order, Gary if you're reading this I had your order
Went in with a coupon for my order. It went well. someone else was standing at the counter waiting to be waited on and everyone... just looked at him and went back to what they were doing. I stepped up and said he needs to order as well. The girl at thecounter gave me attitude after saying something to her about him needing to order. She gave me cold stale fries and gave himfresh fries. What a poor company! Expensive, and poor quality food. No wonder not many people go there. Read more
Employees were wonderful but they were out of chicken!?! Literally I would try to order a chicken sandwich and they didn't have... it. Then tried to order chicken nuggets for my child and they didn't have it. How does that happen? Read more
Sharing 1 star because there's no option for negative! HORRIBLE service! Very unpleasant. Line cook wearing gloves, touching... his hat, hair, jeans, shirt...and food. Requested him to change his gloves, did so but I heard about it while I was waiting theTHIRTY minutes for our food. Will not be back, do NOT recommend THIS store. Read more
Esebia was very nice the entire drive thru process from the speaker to the window, to even handing the order to us after we... pulled forward! They were about to close so I?m excited to see she had an upbeat attitude with my friend, my daughter and I theentire time. Seems like she was the only one working! Give her a raise and a promotion because she deserves it! When I forgot toadd something she was able to do it at the window as well. I just moved here not too long ago so that was my first experience ofIowans customer service and I am very pleased. She had a smile on her face the entire time so that was very nice to see even ifthey were about to close and she likely had been working for a while at that point already. Food was good! First time havingHardee?s! She even recommended me the app which I did not know they have so I thank her for that! I will be back :) Go Esebia!Keep working hard. Read more