Reviews for Ya Habibi in Ottawa, ON
The place is hit or miss. I don't mean the food, I mean getting someone to actually help you. They may take your order right... away and help you, or they may ignore you for ten minutes and have a conversation. Or maybe the staff is all in the back roomand you wait ten minutes for them to come out. And maybe when someone comes out, it's the owner and he sees you, ignores you andleaves the shop to ask Gabriel's if Monday is a holiday. If you do get food, it's pretty good. But don't bet your lunch hour onit. Read more
First and last time. I don't think my customer service standards are high at all. When you can't get a greeting.. A smile.. A... thank you.. It's bye bye for my business. The young lady at the cash was a miserable human being. No eye contact, no greeting,thank you. Barely acknowledged my existence. Tone of voice was awful. Handed me my food and the interact machine in anaggressive manner. Having a bad day? Fine, don't take it out on me. I asked for a bag.. The guy said one dollar with a deadpan face. Then finally said I'm joking after several awkward seconds. How the hell is that funny? Maybe if you have a rapportwith someone.. But not a first time customer who doesn't know you. I am tired of businesses taking customers for granted. Read more
Good tasting food, poorly sized portions, toppings on the sandwiches are sparse at best. Falafel sandwiches are $1 less on their... own but if you order a trio they charge the same price as chicken or beef. Poorly run, but again, good food. Read more
The customer service was amazing!! Regular customer and the food is always fresh and delicious. Very generous with portion... sizes. Highly recommended.... Read more
The food is delicious! The only reason I am giving it 2 stars is because they are not environmentally friendly as they serve... your food in styrofoam takeaway containers. A single styrofoam cup takes 500 years to decompose. As I (as well as others)actively participate in reducing our carbon footprint on the planet (the process of creating styrofoam produces greenhouse gaseswhich are detrimental to the ozone), I can't in good faith support a business who actively disregards the impact styrofoam hason the environment. It's unfortunate as the food is delicious. Should they start to use environmentally safe packaging, I would100% return. Read more
Can you guys please teach the old man how to fold over the sharwarma properly. Every time he makes me one it comes apart because... of his technique. Please have him fix this and roll them properly. My colleagues have been staying away because of this when wereally want Habibi Read more
Shawarma was tasty but I actually saw the server take chicken that he had put in the sandwich OUT of the shawarma and back onto... the serving platter. I will not be going back. Read more
Amazing place to eat. In the downtown core of ottawa this is the best shawarma place you can eat at. The employees are very nice... and kind. The food is so phenomenal. I would highly 100% recommend this place. Read more