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Reviews for Tim Hortons in Ottawa, ON

Zuberi Attard
5

I've always liked Tim Hortons because of the patriotic feel, and their coffee. I really like their coffee, and donuts. I never... really payed attention to anything else. Right accross the street from this Tim Hortons is a Mcdonald's (which isn't badeither), and I'd usually go to the McDonalds because I thought it was faster. I forget why I ended up going to this Tim's oneday but, ever since I went the first time I couldn't stop coming back. The customer service is unbelievable. I've never beento a Tim Hortons or basically any store for that matter which says, "Welcome to ________" along with a genuine smile. I thoughtit was a fluke but, every single staff member seems to be genuinely positive, and happy to serve you. I never realized how muchI cared about that sort of thing, but I keep going back to that Timmies because I not only like the food, but I reallyappreciate the way everyone is treated there. This is a smaller Tim Horton's so sometimes the wait could be a tad bit longerthan usual (I've never really had this problem myself TBH). But, I could see it happening. Anyhow, it's worth the waitespecially if you want to leave with a smile on your face. I've just never seen so many people that seem genuinely happy to givecustomer service. Read more

Alex Sheftel
2

Great service, mediocre coffee for cheap, but way too much waste. They need to encourage reusable cups.

Yen Lieu
5

Always fast service; haven't missed my bus yet!

Roy Weaver
5

seemed like standing room only. Had to give up. Couldn't stand the lack of space. They seemed efficient but too busy for us.

Jon Dean
5

Quick. Very friendly staff. Go the extra mile to be personable.