Reviews for Tim Hortons in Ottawa, ON
Ice coffee was good but counter service is still average to poor every time I go to a Timmies regardless of the location. Either... they're uninterested or don't know what I want. To me thats a corporate issue. Read more
Jely is amazing, always has my order ready to go so I wouldn?t have to wait. She remembers her customers well.
The customer service here is great, always friendly and fair service every time I?ve been. Service is always fast too, I?m and... out in a few minutes. Of course it?s small, but it?s not up to the employees to dictate how much space they can have especiallysince the unit itself is small. Read more
1- the store itself is so dirty and small 2-apparently they don?t have whipped cream to put on my icedcapp 3-I ordered a donut... but didn?t receive it. It wasn?t even crowded but I had to go and remind the staff that I ordered a donut.And guess what? theygave me the wrong donut. I ordered a maple dip but they gave me a (Canadian maple) but I just left the store because I was ina hurry 4- staff are nice but inexperienced and probably new 5- worst tims i have ever been to. I spent 5.70 bucks just to getan average tasting icedcapp with a plastic small straw and a wrong donut, and in bayshore centre i paid 5.10 bucks for the sameorder but also with extra whipped cream and caramel and the staff were so generous and kind. Conclusion: if you want to gettims, dont get it from here, there is one literally outside on the street. Read more
Interesting Tim's with a walk-up window... The store itself is very small with limited seating.
The lady working there is really sweet. She makes light friendly talk with all her customers! The donuts and coffees were... exactly the way I wanted them! Read more
Because of the hot climate..we wanted to get some cool quenchers .. we ordered peach quenchers and strawberry watermelon... quenchers .The employees here are quick, yet friendly.. the place was neat and with COVID-19 protocols .. Highly recommended!Keep up the great work guys & gals! Read more
Place was very dirty. The server was very dull and mumbled everything to me through a mask (not that there's an issue wearing... one but he needs to speak up) on the other side of a screen. The woman cooking the food was incredibly rude, grunting andgenerating a foul atmosphere and tossed my order (which was incorrect) across the table to me. Read more