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Reviews for Tim Hortons in Ottawa, ON

Vivas Ssemanda 1 year ago
1

Not good. On the menu they have these list of strong coffee like espresso but when you ask for one they say machine is broken... not once or twice but every time. Why don?t you just take them off the menu? Read more

Vivas Ssemanda 1 year ago
1

Not good. On the menu they have these list of strong coffee like espresso but when you ask for one they say machine is broken... not once or twice but every time. Why don?t you just take them off the menu? Read more

Bill Dicks 1 year ago
1

Slowest Timmies ever! And, I don?t think they care. Waited over 20 minutes in a line with only 6 people in front of me.

Bill Dicks 1 year ago
1

Slowest Timmies ever! And, I don?t think they care. Waited over 20 minutes in a line with only 6 people in front of me.

Axoloodle 2 years ago
1

I've never had to write a complaint before but today was a different story. Whoever was working tonight was absolutely... miserable, rude and unprofessional not only to me but other customers. I've worked in food service for years and I completelyunderstand that there are some days where it sucks. But this was entirely unacceptable. Slamming things down on the counter,cutting people off mid sentence not offering an alternative choice and having a horrible attitude is not customer service. It isa hospital. People are here more often than not for a negative reason and are under enough stress as it is. I'm not expectingsinging and dancing like it's willy wonkas chocolate factory but at least be respectful and dignified. Read more

Axoloodle 2 years ago
1

I've never had to write a complaint before but today was a different story. Whoever was working tonight was absolutely... miserable, rude and unprofessional not only to me but other customers. I've worked in food service for years and I completelyunderstand that there are some days where it sucks. But this was entirely unacceptable. Slamming things down on the counter,cutting people off mid sentence not offering an alternative choice and having a horrible attitude is not customer service. It isa hospital. People are here more often than not for a negative reason and are under enough stress as it is. I'm not expectingsinging and dancing like it's willy wonkas chocolate factory but at least be respectful and dignified. Read more

Pathak Meet 2 years ago
1

Amazing Opportunity, come see live Grinch usually work in the night shifts at this location, she?ll roll her eyes and curse at... you taking orders, come have this amazing Grinch experience. If you want to see someone hates her life and job, please dovisit. Highly recommended Read more

Pathak Meet 2 years ago
1

Amazing Opportunity, come see live Grinch usually work in the night shifts at this location, she?ll roll her eyes and curse at... you taking orders, come have this amazing Grinch experience. If you want to see someone hates her life and job, please dovisit. Highly recommended Read more

Vareena Brown 2 years ago
2

SLOW! I?m perfectly okay with waiting but come on??? 15 minutes for a bagel! I would?ve understood if it was a couple drinks or... bakery items but it was ONE bagel. Read more

Vareena Brown 2 years ago
2

SLOW! I?m perfectly okay with waiting but come on??? 15 minutes for a bagel! I would?ve understood if it was a couple drinks or... bakery items but it was ONE bagel. Read more

Leah Justin 2 years ago
1

Worst Tim Hortons in Ottawa/Hospital. Staff leave at 2am and don't come back until 3:30am, leaving all the staff, patients and... visitors waiting in line. Poor customer service deserves less than 1 star. Read more

Leah Justin 2 years ago
1

Worst Tim Hortons in Ottawa/Hospital. Staff leave at 2am and don't come back until 3:30am, leaving all the staff, patients and... visitors waiting in line. Poor customer service deserves less than 1 star. Read more

Hak Taing 2 years ago
1

Slowest Tim Hortons I?ve every been to! Waited 30 minutes for them to scoop a chicken noodle soup with 3 people working. The... soup wasn?t even hot when I finally got it. For context I came in the evening it was only busy because orders were piling updue to the slow service. The guy tasked with pouring coffee decided it would be a good time to sweep instead of helping thelady who had all the orders to fill. Read more

Hak Taing 2 years ago
1

Slowest Tim Hortons I?ve every been to! Waited 30 minutes for them to scoop a chicken noodle soup with 3 people working. The... soup wasn?t even hot when I finally got it. For context I came in the evening it was only busy because orders were piling updue to the slow service. The guy tasked with pouring coffee decided it would be a good time to sweep instead of helping thelady who had all the orders to fill. Read more

william L 3 years ago
1

This Tim Hortons has to be the worst I have ever been to. The one at the General hospital is 1000 times better. First of all... there have been no visible menus for well over 3 months. They are always short on staff making for long wait times. When youorder a sandwich and it takes up your whole break just to get it. There are no freshly cracked eggs. Only 1 staff on nights.Selections are very few. Myself and others have only had bad experiences. This is a professional business I expect bare minimumcustomer service especially run in a Ottawa hospital that has very important core values. Read more

william L 3 years ago
1

This Tim Hortons has to be the worst I have ever been to. The one at the General hospital is 1000 times better. First of all... there have been no visible menus for well over 3 months. They are always short on staff making for long wait times. When youorder a sandwich and it takes up your whole break just to get it. There are no freshly cracked eggs. Only 1 staff on nights.Selections are very few. Myself and others have only had bad experiences. This is a professional business I expect bare minimumcustomer service especially run in a Ottawa hospital that has very important core values. Read more