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Reviews for Tim Hortons in Ottawa, ON

Savy Sean 2 years ago
1

Horrific place! Rude and incompetent staff! You place a mobile order, show up 5 minutes later to get it, stand there waiting for... 5 more and nothing. Then I ask and they say, "oh you're here, we'll start making your order." What is the point of orderingahead??? Read more

Rishaun Walker 2 years ago
5

Rishaun is the best worker hands down. Sexy, polite and fast. The rest are good but can?t keep up. Mikey is good aswell, could... be a little faster though. Read more

Tylor XD 2 years ago
5

Karan is fast. Rishaun is okay too could be quicker.

Hichem Bouslama 2 years ago
5

I like the new sitting, it's very nice for studying or chatting with friends

Phil Yassa 2 years ago
1

Showed up at 8PM to order food only to be told they?re not serving food at the moment because they are cleaning their machines.... I?m happy to know they clean their machines, but the timing is rather odd. Maybe clean your machines AFTER you close, not whileyou are open. You serve food and coffee? You effectively shut down half your business during business hours. Read more

Christina O'Dwyer 2 years ago
1

Terrible customer service. I ordered 2 small chocolate milks for my two grandchildren and one came already opened, turned upside... down in the tray along with my coffees, doing into my car unknowingly until I got home with it. What person takes an opencarton of chocolate milk to give through the drive thru. This isn't the first time these guys disappoint but it is the worst ofthe many bad experiences here. No more. Money is too hard to come by anymore to waste on businesses who don't deserve it. Read more

Charlene Parsons 3 years ago
1

Every time we come there and order this we say extra sauce. We go home and no sauce at all so we have keep going back. Not happy... as when I went there get new one I got dirty looks and didn't speak to me or didn't apologize. Times we can check but times youcan't check moment they give it to you and blames it's our fault. So we just won't be ordering there anymore. Read more

Shady Gal 4 years ago
1

Paid $8 for two seemingly half-consumed pumpkin spiced lattes. Note the photo was taken right after drive-through purchase, so... it's not even that the whipped cream had an opportunity to melt in. Read more