Reviews for Tim Hortons in Ottawa, ON
I've been ordering here for the past month and there is something wrong or missing from the order 4/5 times. I usually order on... the mobile app and the orders are never ready on time (which is okay), but if they are ready when I arrive, they are usually thewrong order and they have to remake them. I would not recommend going to this Tim Horton's if you are in a hurry, want aspecific order, or want good customer service. Read more
The products are always consistent but the staff, not so much. Depending on where you go it's either lightning fast and smiling... or the slowest thing ever and you're made to feel like you've just disturbed someone from a long nap. Read more
I faced a bad customer service today at 4pm. We waited more than 5 min in the drive through and no one was answering and many... vehicles were waiting behind me. We went to the window because no one took the order and we found many associates were talkingto each other. We told them we don?t need any thing from u but u should do ur job faster. The girl with mic yielded and said?I?M NOT LEARNING MY JOB FROM U?. And she shut down the window aggressively! Read more
What is this taste that the ice cap has? It's peanut butter??? It doesn't taste like before. And I ordered 2 extra pumps of... chocolate and still taste like peanuts. What's going on??? Read more
Excuse me? Why does the iced capp taste like peanuts??? It's been a few times since I buy it from this location and it taste the... same .. other places taste fine. Weird. I'm not coming back to this one Read more
Ordered an iced capp with extra shot of chocolate syrup. I have no idea how I drank this. It's definitely not an iced capp.... Maybe they made me a different flavor or the cream is bad or whatever. Don't recommend Read more
Well let?s just start with the service. Service is very fast and good I know all the people in the store as I?ve been coming... here for years. The problem I have with this place is the service is too fast. They are not safe what so ever with there drinks.I bought a coffee and they handed it to me obviously. I get out my car and pick up the coffee and it just falls out of my handbecause the lid wasn?t placed properly. I burned my hand and spilt it all in my car. You guys are probably some of the mostcareless people I know as this isn?t the first incident. Last time I bought tea and the lid wasn?t placed properly I justthought it was a mistake it?s fine. You guys really need to be careful. I was reading some of the reviews and someone else hadthe same issue. Read more
Worst timmies ever, I wish I could give them 0 rating. We asked for Hazelnut iced latte but received an ice coffee even after... confirming it on window. Also, asked for plain croissant toasted with butter it was passed not toasted with plenty of butter onit. Then I went inside the store for asking for toasted one but they passed me same croissant in same condition by saying thatit is toasted now. I garbaged it in the store because that is not something I ask for and walk away. Kindly hire staff you canefficiently communicate with the customers , give them proper training and please value customers money and time. Not returningback to this location. Read more