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Reviews for Starbucks in Ottawa, ON

Noah Dixon 1 year ago
5

Went to this Starbucks on the infamous red cup day?the store was absolutely packed, you couldn?t even take a step. Starbucks... needs to increase their labour, ESPECIALLY on days like today, but that?s not the point. The employees were dealing with anincredibly stressful situation, and they handled it so gracefully. It took over an hour to get my drink (I completely expectedthis) but the employees still smiled when handing me my drink. Kudos to everyone, especially Sarah. You?re all rockstars anddeserve six figure salaries Read more

SKL 2 years ago
5

One of my favourite Starbucks that I order from when I'm in the downtown area. Staff are super friendly and helpful, especially... when I'm indecisive and not sure what I want. I also do a lot of Uber orders from here when I'm working and can't swing by. Read more

Nina BONHOMME 2 years ago
5

The service is so great and the drinks are very nice ! The people working here are always kind and heartwarming!

Jordan Bell 2 years ago
5

i always get a mocha wherever i go for coffee. came in this morning and asked the barista to surprise me so i dont get the same... thing i do every day. she took her time to pick, and even covered the screen when i accidentally looked at what coffee she putin. the coffee is great! it says on the tag brown sugar oat am, not sure what that is but i love it. i didn?t catch the baristasname but give her a raise! Read more

Robin Bolton 2 years ago
5

Very busy...very solid Crew here! My fav Shop. They are all great but this place has a wonderful staff very friendly... everyday. I'm giving them a motto...... " If we can't provide outstanding customer service everyday then we don't get out ofbed!" That's this place! Well done Team Thanks for the smile at 6 am ?????? Read more

Jackoya Lue 2 years ago
4

This Starbucks is always pretty good to me, especially since I live by but I have to say Louise is my favourite barista. To be... honest I never realized anyone really remembered my drink order or that I'm lactose. She always asks about it, reminds me when Iget a drink and she's always accommodating. Love her! She needs a raise Read more

Lilli Green 2 years ago
1

I have been to this location multiple times and never had any issues! Great space. However recently, the staff have told me it... is a ?policy? that I cannot buy a sandwhich not heated up. I request it cold or not heated up so I can heat it on my lunch breakat work and they will not do it at all. Poor customer service if you ask me! Read more

Summer Williamson 2 years ago
1

I ordered through Uber and my order came like this. $8.50 for half a cup...I'm so disappointed and offput by my experience. It... even tasted DISGUSTING no ice, and probably 20 pumps of syrup, can't even drink it. When I called the store, the woman saidshe'd be glad to make a new one then proceeded to rudely ask "well are you going to come to the store?" She then told me tofigure it out through Uber. Overall VERY disappointed with my experience. This is unacceptable and very poorly handled. I'd give0 stars if I could. Read more