Reviews for Starbucks in Ottawa, ON
Great location and atmosphere. Really enjoyed the music and chatter all around.
This place has gone downhill in terms of service recently. Wait for everything is longer, with orders getting lost, no... communication between staff. Ended up waiting 10 mins for my coffee only to find out it wasnt even ready Read more
Erin and the team is stellar! I have never had such an enjoyable experience getting a cup of coffee. They work very hard and... you can tell they take pride in their work. Read more
Wow! This Starbucks is top notch for it's customer service. I called this Starbucks in hope to find an Ottawa "Been Here... Series" mug to take home and add to my collection. Luckily there were two at this location! When I called, I was greeted with afriendly hello and shared the reason for my call. The employee immediately checked their stock and within no time stated thatthere was a mug and put it on hold for the day. I arrived 15 minutes later and sure enough they had the mug waiting for me atthe counter! The person who assisted me on the call also took the time to explain the picture details on the mug. I had neverhad anyone do this before (and I have a lot of these types of mugs from various travels). It truly made the mug even morespecial! Thank you to the wonderful cashier for going above and beyond. You truly made this experience great! Read more
I am pleasantly shocked. It's one thing that it's a nice interior with comfy chairs, but in my memory, there has never been a... time where I had a barista come up out of the blue and offer me a refill of my coffee. Princess was the one who came, and such alovely server. I really don't even know what to say to such unheard-of kindness. I will say this: if this is anywhere nearcharacteristic of the businesses in this neighbourhood, it's time to get as far away as possible from the centretownestablishments (my other reviews give a picture why, esp. the Elgin McDonald's)... I'm going to have to come back with my wifesometime (she'll surely be equally amazed)... Read more
I always loved this starbucks but I have to give a nice Thank you for Erin and Steven for helping me today. I have a diabetic... mom and always wanted to give her something nice to drink from starbuck but today I finally found what i am looking for thanksto Erin and Steven for recommending me the sugar free Vanilla coffee frap which i never knew there is such thing, so I willdefinatily come back for this and I appreciate the help guys. Keep up the good work ???????????? Read more
Spacious location. No oarking. Friendly staff..excellent patio, though more sun shades would be.nice. it is not the cleanest... location. Floors are quite littered. Blossoming RosebTea Latte new recipe, today!! #localguide Read more
Quality has taken a nose dive. The last 3 drinks I've gotten from there weren't made properly or missing something. Really not... worth the money anymore Read more