Reviews for Starbucks in Ottawa, ON
Just want to shout out the staff that KILLED the Black Friday rush! I came in midday & everyone was extremely friendly and I was... shocked at how fast they made my drink! Read more
Overpriced, the food isn't that good, and the coffee is too strong. Hot chocolate is sickly sweet and not enjoyable at all.
Came here and wanted to grab a quick iced coffee. Service was pretty slow, and they were out of iced coffee.
Employees are super helpful and kind especially the young lady that wears a scarf, she's so smart, quick and courteous ????
Ordered a caramel Frappuccino, tasted amazing! Best coffee I?ve ever had, the customer service was lovely. And I got my order... super quick, will definitely be coming back for more! Read more
Asked for Iced Matcha latte with ?very little? ice. I got this. Asked to reduce ice, she told me this is the standard, ice... cannot be reduced!! Read more
Educate your workers ... From official site: members can "get free refills of brewed coffee (hot, Iced Coffee or Cold Brew),... and tea (hot or iced, not including lemonade) during the same store visit regardless of the original beverage." Worker saidonly hot brewed coffee refills are allowed, with original purchase of hot brewed coffee only. Read more
Production staff were so slow and quiet. Couldn't hear any names called, guests were being served in a weird order. I waited... until 3-4 who ordered after me were served. I then had to ask the barista what was up with my order for her to go fill the emptycup she had set out 5-7 drinks ago No one acknowledged we had waited abnormally long or were forgotten about. But if I have towait a very long time for a green tea lemonade that cost me 6$... Someone in management needs to be present to supervise moreefficiently. 5 employees behind the counter at the time. Read more