Reviews for St-Hubert Express in Ottawa, ON
Went for dinner there for Thanksgiving Sunday and it was 6 pm and they were out of roasted chicken. (Seriously how's a chicken... restaurant out of chicken ). We were told it would be 20 minutes to make chicken and then after 20 minutes we were told it isgoing to be another 30 minutes. We ordered club sandwiches instead and they were awful. We didn't get compt for our food and notso much as a free desert. Worst experience ever.Never again! Further to this review, you had requested that I send mycomplaint to another department which was a total waste of time. Instead of taking accountability for not having toasted chickenall I got was a bunch of excuses. This just proves how unprofessional your Management and your Organization is! Read more
over priced dine inn, poor food quality, cafeteria food quality at best. ribs tasted like store purchase you find in boxes.... Frozen fries. tried fried chicken 3 piece for 22.00 it was terrible tasted like it came from the frozen section. Overall, wouldnot go back or recommend. They should stop giving free refills on coleslaw and bread and fix the poor quality of the rest.onegood thing the service. Read more
After 25h of traveling and you want a simple meel delivered, don't call them. They brought the wrong order (29 min before... closing) but only realized it after I paid and couldn't reimburse me unless I drove to the other end of the city to theirplace... You don't treat customers like that! They just lost me forever! Read more
It is few and far between that they get orders correct. Don't bother indicating allergies because they couldn't possibly care... less. I indicated that we could not have croutons on a salad because it is for a celiac person. They sent the order and therewere croutons throughout the salad. Read more
Wow! Amazing service and amazing food! Definitely try the creme of chicken soup ????!! Soo good!
Was not busy. Ordered meal and appetizer. Never recieved my soup. (Wasn't charged for it) The meal had little chicken on... sandwich and minimal fries. (Mcds med fries) approx half the amount of meat you would get at another chicken restaurant and athird of the fries. Food was out fast and hot. Read more
I had the best meal at st Hubert this past week! It was my first time at this restaurant! They have menus for kids and of... course adults! My picky eater kids couldn’t resist eating ???????????????? Read more
What a joke, they ALWAYS make mistakes. Today's error, no bun or dipping sauce, 1 meal and 2 errors. A few weeks back, chicken... noodle soup without chicken or noodles and a soggy club sandwich with chicken crumbs, unripe tomatoes, wilted lettuce and meltedprocessed cheese (vomit)! GET IT TOGETHER. I called today and stated, that I am done ordering from them as it happens EVERYTIMEand Rachel the lovely person who answered the phone told me, "that's fine, stop ordering"~ great customer service. Infuriatingto say the least as there food is already over priced enough that it's super frustrating when things are missing. Avoid thisplace, it's gone downhill Read more