Reviews for McDonald's in Ottawa, ON
Rachel deserves such a boost and all the credit. She was a joy to have serve ourselves but we also watched her serve other... orders with nothing but grace. She was attentive in all regards and also was respectful of food safety and general safety pointblank. She deserves a bonus. Read more
Excellent service. Went to this McDees during the weekend and the service was way better than other mcd's around the area. The... food was also very fresh. Ordered a cheeseburger and a big mac! Happy with the decision I made ! Read more
I’ve been a customer for 6 years and frequently visit four to five times a week. The staff are quick and friendly unless... they are newly hired but that’s understandable. This location has been serving fresh food consistently. It’s very much thetypical food experience you’d find in most locations. It tends to get busy at times but thats to be expected given thelocation. Read more
Love the speed of service. love the attention to product detail, often undervalued in fast food places. Couple of guys made fun... of my name - which I'm super used to, didn't super bother me personally. I'm male and named Kelsey - it's an Irish name. I'veheard a bunch of much worse than anything they said. just came off unprofessional, i know you're talking over ovens and fans butcustomers can hear you as a result. I will be coming back, great work overall. Read more
Nice Place To Get A Favourite Meal Have seen quite numerous negative reviews because of service being "slow". I've come here a... few times mostly on weekends (either late Saturday or early Sunday mornings while wife visits father-in-law at Glebe Centre). I've met exceptional staff who had made my day - only reason I gave a 4-star. True - seems this site is under-staffed, so thatexplains why I had to wait for 12 minutes to get a simple breakfast order (not the staff fault) today (2022/09/18). They triedthe very best to get everyone's order and even apologized for their lateness. Kudos for that! Despite of all that I will stilldrop by to get my favourites :-)! Read more
Clean and modern McDonald's open late. I believe it closes for two hours in the early mornings, but I'm not 100% sure. Great... for a late night greasy bite in the Glebe. Read more
Exceptional customer service experience Aug 1st at 4:20 pm. Today, I visited the McDonald's in the Glebe to purchase my dinner.... I chose to visit the main cash to make my purchase. Given I was not to sure what I wanted to eat and the pricing for everything,a server named Delight took my order. He allowed me to take my time and even change my order several times. I wanted toacknowledge how courteous and patient Delight was through the entire process. He never complained about the many order changesand he remained composed. I want to commend him for his superior customer service skills, patience and politeness. He trulyexceeded my expectations. It was a "delight" ordering from him. Until next time! Sincerely, Raza M. Satisfied McDonald'sCustomer Read more
Placed order from the Mobile App. Went to the restaurant and the app was not picking up my location. Usually when this happens,... the manager puts my order in the system and gives me my food. But today, they didn’t do so & he kept on saying that I can’tgive you an order until it shows up on the screen. I was on my break & this guy wasted my 30minutes break just to wait for theorder to popup on his screen. And in the end I had to go back hungry as the order didn’t pop up on his screen. And gotrefunded for the same. Really hate this service by this manager as I have been visiting this restaurant since 2 years. Read more