Reviews for Laura Secord in Ottawa, ON
Usually a great place but on this occasion they were actually out of ice cream
Staff were closing early and were rude to another customer who asked about it. If you want to close early please update your... buisness hours! Read more
Bad customer service. Super unfriendly and unhelpful. My 1 year old son was having an allergic reaction so we asked the manager... just for some hot water and he refused. We were desperate at that minute. He said it wasn?t in their policy to help us withthat. We then went to the Starbucks across from this place. They were super busy but gave us the hot water right away so wecould mix it with milk for the baby and didn?t ask a single question. Read more
If I could leave 0 stars I would! Very poor customer service! I do not recommend anyone going here.
Delicious ice cream, server was helpful with tasting and choices. Yum!
Unkind female staff Really? This is small ice cream. I took the photos as soon as I got it from her.
Great experience at this place. We got a very good deal, besides they gift wrapped our chocolates. The employee was super kind... and helpful. Read more
Good taste. The guy at the counter was quite polite and hospitable. 2.4 stars for chocolate + 2.6 stars for the front desk... gentleman = 5 stars :) Read more