Reviews for KFC in Ottawa, ON
My order didn?t come with half the items I ordered. Literally a scam. They?re lucky that I ordered takeout so I didn?t have time... to go back and complain but I?ll never be coming back. Read more
Two employees took turns taking bites out of a piece of chicken. Then took an order, followed by preparing my order. No glove... change or washing hands. Gross Read more
I walked into this place at 5:40 (I know the exact time because I msged the person waiting in the car to tell them there for 9... ppl ahead of me) - I ordered - waited 45 mins for them to tell me they didn?t have my order and I was lying about waiting 45mins. They were not nice or apologetic. I asked for my money back which she told me I had to wait in line again. The worstabsolute customer service!!! Read more
No idea why the other reviews are so negative. First time at this location and everything was so fresh out the fryer. I also... gave a very complex large order and nothing was missing and all my sandwich substitution?s were correct. Did not disappoint :) Read more
Its 20 degrees celcius out in july, but this place managed to have it hotter inside than outside. Drink fountain consistently... broken, then charged me extra for a bottled drink that I can't refill. The parking lot looks like a war zone half of it beingwhat looks like grenade explosions causing massive craters. *update!* It appears that some positive changes happened since mylast visit. They have filled multiple pot holes so it's not as bad but still needs to be re-paved. Drink machine seems betterand I must say the staff are quite polite and fast. It appears like the owner is taking interest which is an overall positive.Keep it up! Read more
There's no point in ordering ahead here, because they only start your order once you arrive. This has happened to me on multiple... occasions. To top off this wonderful visit, on a Friday evening, they don't even have macaroni or potato salad. If it wasn't forthe fact that the chicken tastes great, this review would be a one star. Read more
Store is nearly always out of something. Today, 5 sides out of 8 were completely sold out. Their sandwiches are always made dry... with how little sauce they put. What's worst.. their parking lot. It's an absolute nightmare. Holes everywhere that will swallowany tire. The biggest one being right at the exit of the drive-thru. You literally have to pass over it to get out and the lothas been like this for months! Read more
Place was dirty. The grease literally dripped off the chicken. Had to remove the skin be because it would have made my mom sick... with the amount of grease. The person on cash was watching something on the cell phone and I had to wait at the counter toinform them I was missing something from my order. ???? Read more