Reviews for Big Smoke Burger in Ottawa, ON
Love the burger, except for the bun a little too toasted. Poutine was delicious
I ordered 2 chicken sandwiches I paid $ 27 something. Not even worth a penny. I waited nearly 20 minutes my 2 sandwiches was not... ready. The picture looked like breaded chicken and when I got it, it was just a piece of chicken with no seasoning not cookedproperly and it taste horrible. After 20 mint of eating I got sick. I will never buy anything from there. customer service wasgood but the food was horrible. For that money I wasted there I could of get a combo for 2 people other places. Very expensivefor what you get. Read more
The veggie burger with fries was good in taste! I was surprised. I would order again!
Paid nearly 20 dollars and waited nearly 15 minutes on my lunch break for an awful burger, and half a poutine, as i asked the... employee if they are not allowed to fill the container to the proper amount i got a shrug and told to have a nice day. Awfulcustomer service and WILL never buy food from here again and warn everyone i know and work with in the mall to not eat hereagain. Very disappointed with my first and last visit to this location. Read more
Nothing special about this burger place. Too expensive for what you get. I didn't like the beef patty, too fatty and didn't seem... fresh. I recommend either walking across to A&W and getting something cheaper but tastier or going somewhere else outside themall. Read more
This cost $18.90. It's a burger with a slice of cheese, ketchup, mustard and relish. Fries, which were super salty. A can of... pop. Seriously. Read more
Fresh burgers are always a treat! I don't know why but grabbing one of these burgers feels like I'm eating a healthier burger... compared to McD's/KingBurger/etc. It might be all in my head though, it just *feels* healthier. Cheers Read more
Worst service I've experienced, repeated my order 5 times and it still came out wrong, burger was not cooked and even the drink... order was wrong and was told I could not order a coffee on the side, very dismissive and rude staff. Read more