Reviews for Chipotle Mexican Grill in Oro Valley, AZ

I don't eat here often, but I didn't find my experience to be very great. I ate the food, but didn't necessarily enjoy it. This... probably settled the debate of if I should eat at Chipotle again and I'll be staying away. Read more

My dad and I went last weekend to this location and it's the second time that they ran out of ingredients and also they would... close the kitchen early. There was no Steak, no Carnitas, no Pollo Asado. Only Dried Sofritas, Cold Grilled Chicken and half ofBarbacoa which I'm sure it was only broth than the meat. The only fresh ingredient that came out of the kitchen was the whiterice. Once it was our turn we asked if they will make more protien. Unfortunately, Management claimed that they were closingthe kitchen becuase they ran out of meat and other ingredients due to the rush hour. Again it's the second time we go and it's adifferent excuse. My Dad and I use to work at Chipotle from different locations in Southern California. I was a Team Member andhe worked in Management in various locations where he was being sent. So the excuse that the current Manager was giving us itwas very hard to believe. If they were running out of certain things either protein, salsa's,etc. A crew member or managementwill go to there nearest or furthest location, pick up a portion from another restaurant just so they can keep the businessgoing and provide the customer satisfaction that is expected. I usually go to another restaurant in South Tucson (On Campbell) due to my current job. No matter what time, how slow or busy is the restaurant, they always have everything ready. If it'seither half or full portions, bottom line they have it cooked and ready to serve. So for Management in this particular locationclaims that they have limited resources I claim that is the lowest of the excuse that I have ever heard in my life. Read more

So good. All the people in these reviews who said they?d ?never come back? probably did the next day after their little temper... tantrum. And that is because the food at chipotle (and store in particular) is the absolute best!!! Read more

Let me start off by saying, I love Chipotle food, but just the other day I went by at 9:17 p.m., and knowing they closed at... 10:00 p.m, the doors were already locked. As a happy customer that goes there very often, I found that very unprofessional andunpleasant. I hope the matter is handled by the higher up to train their staff to handle business better when it comes to thefood and beverage industry. Thank you. Read more

Ordered a salad today and very disappointed in the lettuce they gave me. Not fresh. Lots of pieces were brown and they even gave... me the end stub. Read more

Do yourself a favor and go to a different Chipotle. I ordered a bowl with no beans extra rice and got one scoop of rice and... that's it. I don't know why this is the only Chipotle that skimps on their toppings. Every. Single. Time. I used the app toorder one bowl and it took over 30 minutes to get it made. If it wasn't late I'd drive back there and demand my money back. Doyourself a favor and go to the store by the foothills mall, at least they give you your money's worth. Wish I could give thiszero stars because that's what it deserves Read more

Chipotle is always amazing they hooked it up on the cheese today my steak quesadilla is super cheesy. they do require face masks... and they are doing the social distancing. There is spots to sit down and the bathroom is still available to use. It feels like aregular Chipotle experience. The staff is very nice Read more

Was a huge chipotle fan until I kept leaving this location more disappointed than the last. This time I ordered through the app... only to open my, very light, might I add, bowl to have it look like this. If I'm going to be charged $10 for a bowl, at leastmake it a FULL bowl. Even after folding it into a burrito, it's still half the size of a regular "chipotle burrito." Extremelydisappointing once again. Read more