Reviews for Gabriel Pizza in Ottawa, ON
This location has been very consistent and the pizza is cooked perfectly. They have been pretty quick at preparing the pizza.
Terrible experience. I ordered a medium pepperoni pizza over the phone at 17:28 for a total of 19,21$ and was told that it would... be ready for pick up in 20-25 minutes. We live nearby so I took my son and drove to pick up our pizza and arrived at the storeat approximately 17:50-17:55 expecting our pizza to be ready for pick up. There was a number of people waiting inside to eitherorder or pick up. After waiting for 5 minutes the cashier served me took my debit payment and told me it would be ready soon. Inoticed everyone else receive there pick up orders and leave. I even observed 2 people come in and order walk in specials for alarge pepperoni pizza to my disappointment for 15,99$ while I was charged more for a medium. Their pizzas where ready beforemine even though I ordered mine at 17:28. I stood there patiently waiting for my order with my little boy for 35 minutes with noword from staff on why my order was taking so long before it was finally ready at 18:30. When I asked the cashier if there hadbeen a problem she said the pizza had been in the oven. I mentioned I had been waiting for 35 minutes and the cashier said shewasn't sure what the problem was even though she had been the one who took the order over the phone, served me when I hadentered the store and then finally brought my pizza after I sat there for 35 minutes with my son waiting. The staff could haveapproached me to say there had been a mistake or apologized for the wait and admitted to making a mistake or offered a discounteither after they realized what had happened or at the very least when they finally brought the pizza instead of telling me ithad been in the oven. We usually make our own pizza's at home which take aprox. 15 minutes to bake in a oven at 450 degrees thatare just as good if not better than Gabriel's. This is our first time ordering a pizza from that Gabriel's location in a fewyears. We will not be going back there in the future. Read more
Ordered a small deluxe (which is what I usually order). The thing was so small I thought they sent me some new mini size, and... while there is usually lots of toppings, this thing barely had anything on it! What is this? Are you participating inshrinkflation also??? This thing cost me over $28 with delivery and tip! So disappointed! GuessI will be ordering fromsomeone else in the future. Read more
We have been ordering here for years. Pretty much weekly. Even with a mixup; they made sure we got our meal. Thank you. Much... appreciated. Read more
We ordered online and noted special instructions for one of our pizzas, before we left we checked to make sure it was what we... ordered. After seeing they were not followed, we mentioned that the the person who gave us our pizza, and they told us thatleaving notes on the online order will not be read as the chefs don?t read them. They told us to call in for specialinstructions which is specifically what we avoided since there is always a huge language barrier and ordering takes too longover the phone. Extremely disappointed with this location, last time they burnt my pizza and when I complained they told methat?s how u make pizza and I didn?t know what I was talking about. Would not recommend visiting this location. Read more
Never disappoints! The prep of the food is always amazing. Even the delivery drivers are so respectful of customer requests. My... go to place for when I need a good club sandwich! Read more
Always great pizza,very consistant. Helpful staff. Love the wings. I recommend this location.
I?ve had both great and not so great pizzas from this location. The not so great pizzas I?ve had were below Gabriel Pizza... standards, lacking ingredients and not so good of a crust. It feels like my pizza was thrown together without much care.Yesterday, I ordered a Hawaiian Cookout which was quite dry, lacking pizza sauce and ruining a much anticipated treat. I feelthat takeout pizza is a luxury and more care is needed in it?s preparation. Read more