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Reviews for Smashburger in Orlando, FL

Masood Ejaz 2 years ago
4

We really like their burgers. I usually place order online for pickup. The only issue that I face frequently is when I get there... to pick up the food, the associates usually don't ask if I ordered online so they can check if my food is ready. They just keepthemselves busy with whatever they are doing despite that most of the time my order is ready and they can just hand it over tome in few seconds. Mostly, I have to ask them about my order and then they go and check. Thet recently have increased prices oftheir burgers somewhere from $1.50 to $2. I will recommend their Colorado burger. Read more

Graham Vaughan 2 years ago
1

This is the second smash burger location I?ve tried. I was hoping my other experience in lake Nona was a one off but sadly not.... This chain is just an over priced McDonald?s. I really wanted this place to be good as I am new to the area. I guess my burgerspot will have to be five guys. Read more

xCefux 2 years ago
3

30 Minute Wait for a kids meal. The place doesn't have many people. Also who knows if they wash the shaker for milkshakes?... Favorite milkshake place for a while but I'm allergic to peanuts so for safety, can't drink it. Its only a 3 star because theirburger and fries are good Read more

William Rivera 2 years ago
2

I've eaten here twice and while the first time was a semi decent experience the second was not. The staff and location are... always nice and clean. But when it comes to the food its fairly way over priced for the quality you receive. My most recentorder, yesterday was very bad. I Ordered online and picked up my order at my designated time of 2:30pm. When started eating weimmediately noticed that it was very cold, all of it the burgers and fries. As if they made our food at least 30min prior to uspicking it up. Ingredients were not fresh at all my burger's tomatoes tasted like they were days old and my lettuce was brown,the meat was also way overcooked and charred which just made it very dry and not juicy. My friends avocado black bean burgeronly had one ingredient avocado and that was old as well very brown and mushy. Overall we will not be recommending or returningas it was very expensive for the quality of food we received when comparing it to the competition. 2/5 Friendly staff and cleanpremises. Read more

Jennifer M 2 years ago
5

Good burgers. Loved the bean burger. Tator tots delicious. Loved the truffle mayo.

Peter Lee 3 years ago
4

This is a diamond in the rough. The location is absolutely horrible, but I was very pleased with the food I was served. My wife... and I both chose the mushroom Swiss truffle burger. It was moist, tasty, tender and piping hot. I mean you need to pause a fewminutes before you bite into it hot. If you can imagine that perfect cheese pull that cheeseburgers promise but rarely deliver.This one did. I was excited to choose the sweet potato fries to go with my burger. Again, I was not disappointed. They werehot, crispy and tender in the middle. Absolutely perfect. My wife chose regular fries and she was pleased with those aswell. The location leaves much to be desired. It is awkward to find and there is no drive-thru. However, the food will bring meback. Read more

Jeffrey and Tiffany Ebert 3 years ago
5

Smashfries are the bomb! Gluten free bun available. Mention the allergy. They'll put an alert on the order! ???? Always a busy... place. Understaffed like most of America right now. Clean Restrooms. We watched the young man bagging orders put on new glovesafter touching anything other than food wrappers. Thank you! General manager [Jose] was positive and upbeat with customers &his 2 employees despite the restaurant being overwhelmed with orders. Gabriel who took our order was friendly and quicklybouncing back & forth manning the front end. Read more

Jeff Hart 3 years ago
4

Never had the burger chain before so decided to give it a try. It's on par with all the other franchise burger barns. Meat is a... good quality, similar to another chain just better. Can't go wrong with a burger and fries, they have sweet potato fries too! Ihad seen signs for Hagen Daas as well. In and out, great service in a clean atmosphere and can't ask for much more. Worth thetry! Read more