Reviews for Dunkin' in Orlando, FL
The manager Melissa was amazing!! She saved the day for me as i was waiting with my client for the Pride Parade to begin and hop... on our float? she really went above and beyond and i couldn?t be more grateful! I was observing her the whole time i was inthere and she wasn?t this way with just me? she was like this with EVERYONE! You can tell she truly loves her job. I willdefinitely be back to this location when I?m in the area again! Thank you Melissa for your kindness.. it really made my day :) Read more
I started coming to this store because Sandra was transferred here .. now out the blue she is gone , this whole place went... downhill . She knew my coffee on point with no questions asked. Now I?m getting an attitude and no one can make a good drink .So sad . Guess I gotta look for another place ! Read more
I love this Dunkin Donuts! The ladies at the front counter are awesome! My order is always ready (I use the mobil app) and they... are such a wonderful start to my day. Keep up the great work! Read more
Everytime I come to this store the service is TERRIBLE! They act like there mad because you ordered something!???????? The... morning manager is the worst. She don't acknowledge people as they enter the store. The employees are so talkative to the pointthat they're ALWAYS BACKED UP ORDERS! I doordash so I come to this store often to witness this behavior on a day to daybasics. The owner of this store really needs to have a conversation with his employees. Because some serious changes needs to bedone here. Read more
Let me start off by saying I go here EVERY day. I don?t mean on weekdays or just on Fridays. I mean every single day. Living in... the building upstairs gives me the ability to do so. It?s part of my routine at this point and with that routine I hope to getsome joy out of it before diving into work. That said, every single time I walk in there I am recognized, I am greeted and mostimportantly I am treated with kindness. No matter how busy it is or how crammed the place is I always get a hello and a goodmorning. Sandra at this point knows my drink which I truly appreciate her for or Latosha almost seemingly knowing my normal timefor arrival for my morning coffee seeing them two and knowing I?m about to be taken cared of is truly a refreshing experience.These two are straight up rock stars at their job and the recognition they get (or should get)is well deserved. I?ll be back inthe morning! Read more
My coffee tasted like water and my friends coffee had a ton of granulated sugar in the bottom of her iced coffee. She went back... to ask for it to be remade with liquid sugar and the employee made her a cup with just milk in it basically. And she was veryrude during the entire interaction. The worst dunkin experience I've ever had. Read more
I was there when it was busy. It was fast and was delicious .. I had the sausage egg wrap for $3 and the caramel craze with... light ice (not blended) it was delicious .and the courteous staff was very efficient and it has the most interesting bathroomkey I've ever seen.. I even came back just to tip them I felt that strongly about .it pictured is the ghost pepper donut. Read more
2nd or 3rd time I?ve ordered online through the app, about 10 minutes out from the location. I walk in, store is understaffed,... drink isn?t ready, and I stand and watch walk ins order have their food and beverages made and leave. You shouldn?t fulfillonline orders if you can?t make them. The app doesn?t allow me to cancel or get a refund. I wait in line either way. Ridiculous Read more