Reviews for Dunkin' in Orlando, FL
do not go to this dunkin donuts, this manager is literally a child! and she has the worst attitude! Not only that they make... people wait in line for 30 minutes and say they dont have food. The manager had the nerve to say ?then get out my line? excuseme?! and they don?t know how to make drinks..DONT COME HERE Read more
This Dunkin donuts is always out of everything. 9am they already out.Always short on employees. 7 out 10 times my orders come... out wrong. They hire people with out properly showing them how to make the drinks. It's always a mess or missing ingredients.Now I drive 2 extra miles out for the next Dunkin which works more professional. Read more
Placed a mobile pickup order, they were out of half of my order and didn?t refund me anything. The two drinks I did get were... disgusting and not even drinkable. Read more
This location has ridiculous policies. I ordered ahead on the app but because they were short staffed and had no manager so no... one could enter the lobby (3hrs after they opened). They made me wait in a long drive thru line to pick up my coffee and werenot allowed to just hand me my order at the door. There was also no signage to this effect. I don?t blame the workers becausethey?re just following directions and it?s not their fault they?re understaffed but management needs to provide better service(or turn off mobile ordering if it?s not available!). EDIT: I got to the window almost mins after I?d ordered and it stillwasn?t ready. Read more
The fact that I see people even give this place more than three stars baffles me this place is ridiculous. Their drive-through... is beyond slow at whatever time you go especially in the morning. if you want to be late to work this is the place to go forcoffee. Their customer service is the worst out of all the Dunkins that I have gone to. They can never get your order right notto mention every time I order a latte it?s lukewarm I literally have to ask them to make it extra hot in order to get it to behot at all. They constantly run out of anything you ask for or their machines are always broken. I?ve given them multipleopportunities because they are the closest thing to my house and the only coffee shop with a drive-through that?s close but Iprefer driving the extra mile to another Dunkin or a Starbucks. Do better. Read more
Sadly this store consistently fails to deliver. Out of stock, wrong items given, items cold or warm at best. I will not say I... am not going to Dunkin' anymore... but I am done with this location. Something changed and it has gone downhill. Used to be adaily stop. Read more
Needs better customer service! Ordered and paid for 3 coffees, gave me 2. Fixed the issue quickly! Cool. But I am diabetic and... asked for a coffee with SPLENDA. Gave me regular sugar & when I asked about it, they argued they put ?splenda? when I clearlysee and taste the sugar. Had to take it because I am on the way to work and they didn?t change it when I first asked insteadthey wanted to double check I was saying the truth. Really unfortunate! I love dunkin please be more considerate for employeestrying to make a quick effective stop! Read more
I went to get coffee at 5:15 AM, a whole 15 minutes after they open. The doors were locked. The manager pretended he didn?t see... me. Do better. Read more