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Reviews for Anthony's Pizza Delivery in Orlando, FL

Pamela Ross 1 year ago
2

Ordered through Seamless. The order arrived slightly early, which I was excited about? until I opened it and found a third of... the order missing. Called the restaurant, and they claimed the driver rushed out without the missing pieces. They couldn?t reachthe driver and said they would send one of their own delivery drivers if they Seamless driver didn?t return and that they wouldcall us with a status update. An hour later, no update, and no delivery. My fiancé drove to the restaurant at that pointbecause we really wanted the missing food we paid for. Of course, the driver showed up while he was gone? no apology from her orfrom the restaurant, and no explanation as to why they did not call to tell us it was on its way finally, as they assured usthey would. And the restaurant did nothing to make things right - could have easily thrown in something extra for the hassle.I?ll think twice before ordering from here again. I don?t want to do business with a restaurant doesn?t care about correctingmistakes. Edit: Gave Anthony?s the benefit of the doubt and ordered again through GrubHub. For the second time in a row, partof my order was missing - this time the entire pasta dish ordered for our daughter. I called the restaurant and spoke to a verynice, apologetic gentleman who had the missing item in his hand and said the driver left without it? again. And they were tooslammed to send their own delivery driver out for us, although we live only a few minutes down the road. If drivers dofrequently run out without grabbing the entire order, which apparently happens regularly, it seems like the restaurant should dosomething about it ? keep the order behind the counter and personally hand it to the drivers? At the very least, they need to domore to make it right with the customer (I was told they would give me something to compensate next time, but that doesn?treally help put food on our kid?s plate tonight, when I was counting on a dish for her). Maybe I?ll try call Read more

George Moore 1 year ago
1

i am a delivery driver and actively avoid this restaurant because of how slow and unapproachable the staff is. Every order... always takes ages to complete and the staff provides little to no acknowledgment or communication when you arrive. only orderfrom here if time is no issue for you ???? Read more

José Manuel Avila 2 years ago
3

Good pizza for our group. Only problem was that we had a surprise ice cream birthday cake in the car, for one of our members.... After a 50 minute wait, the cake had started to melt. Read more

Michael McFarland 2 years ago
1

This place has really bad pizza. The pizza is the worst i have ever had. I dont leave bad review's too often but the pizza was... horrible. Im not even sure it was from today or heated up left overs. The chicken caesar salad had old chicken. What a waste ofmoney. We threw it in the trash. Do not mistake this place for original Anthony's NY pizza in Casselberry, FL.. I thought theywere the same. I was horribly mistaken. You could get frozen pizza from 711 that is much better than this sadly. Read more

Jennifer Mitchell 2 years ago
1

My family ordered a pizza online. The pizza was $18. The mark up was $39.87. They used a third party who then used door dash.... The pizza arrived late and cold with rubbery gritty cheese instead of hot and stringy cheese like it is supposed to be hot. Itwas very disappointing. I called for a refund and was told they are not held accountable after their third party picks the pizzaup. I was directed to call Chow Now who them placed me on hold for over 15 minutes. Then I was told Door Dash refuses to refundmy money. Then I called Door Dash myself and was only hold for another 15 minutes while they routed me back to Anthony?s.Anthony?s said the were give a partial refund of $5! Are you kidding me? I just spent $40 and I can either waste more time on myday off get in a hot car waste gas money to come bring them back their cold pizza? The whole reason we ordered a pizza online isbecause we do not want to have to drive anywhere today. The fact that their is no real accountability or guarantee we get a hotpizza after spending almost $40 is insane. They would rather loose me as a costumer, loose my mother, my daughter and both of mysister?s business rather than refund my money or comp me a pizza, is bad business. We are a pizza living family who orders outall the time. They have now lost five costumers.We will no longer be spending money at Anthony?s Pizza or using Door Dash orChow Now. Read more

Victoria Rosario 2 years ago
1

Typically they are on point. But today I ordered through Uber eats and specifically asked for no green peppers on my cheese... steak and that's the only thing on it! No onions or mushrooms ????just green peppers!!! I hate green peppers. So I called themand the chic who answered the phone said take it up with UberEats..I then asked to speak to a manager and she said that therewas not one. She did say it was their fault. So Uber eats refunded my money but I'm out a cheese steak!!! Anthonys should haveoffered a replacement since ultimately it was their fault!!! And the garlic bread was a hoagie roll with cheese on one sidehardly toasted. You guys are a pizza joint you have pizza dough make some real garlic bread how hard is that. Come on guys youcan do better. Read more

Jerry Solero 2 years ago
1

Thank you for this delicious piece of elephant skin. The nice dry texture of the burnt cheese really adds a taste of NY style.... This pizza is an exact representation of a nice big bowl of captain crunch (with no berries) I hope you enjoyed my smalldonation of 5.56 cents and 1 $ tip.. Read more

Yonathan C 2 years ago
1

This establishment must have been recently purchased by a new owner. I have been coming here for years. Last night I had a... horrible experience. I ordered a pasta and when I got there they got my order wrong, which is fine no big deal. However whenthey were trying to fix it the owner was extremely rude to me saying they have a complicated menu and we don?t have whatever youordered anymore repeatedly in an aggressive tone. Oh and not only to me but to the woman who was working there, they were rudeand disrespectful to her to the point where one of the customers pull me outside to comment on their behavior. The lady at thecounter was nice and said don?t worry I will fix it.. however the food came out quite rushed with the bread not toastedcorrectly, some of the food was burnt, wrong items. Just horrible experience. Not coming back again :) I will take my businesselsewhere. Read more