Reviews for Wendy's in Orchard Park, NY
Good service, the food was okay. Overall we have had continuous good service at this location. The only frustrating thing about... eating here is the location. They share a building with a Tim Hortons and there are two drive-thru?s on opposite sides. Theywrap around the front and back of the building. Parking is on the sides where the drive-thru windows are. I hope that one dayone of the two business will move allowing the other to have the entire building. Read more
You're basic Frosty. What could go wrong? Absolutely nothing. Nice treat. Not a lot of money.
Check out the number of fries?for $13? My husband received the same amount. We won?t be back anytime soon.
What can one say about Wendy's except that it's the best. Who can argue with a square patty and piping hot fries? You can even... slurp down a Dr. Peps if you want. The sky is the limit here at the temple that Dave built. Do yourself a favor and get downhere as quickly as possible to get your fill. The Frosties ain't half bad either. Read more
Ordered chicken sandwich with cheese and no mayonnaise. Got a sandwich with mayonnaise and no cheese. Manager took order so I... wonder how the rest of the employees. They didn?t have vanilla coffee drink so I had to get the chocolate. Read more
Normally go to this Wendy?s on the way back from East Aurora into WS. The girl taking our order in the drive through (12:00pm... 3/5/22) was either high or drunk. Her: what do you want? (Slurred) Us: #3 medium combo with a coke Her: sauce and drink? Us:coke and ketchup Her: anything else Us: #5 medium combo with a Dr Pepper Her: a Dr Pepper for the first one? Us: no with thenumber 5 Her: okay so a small number 5 with a coke Us: no, *repeats order* Her: so a small #3 what sauce and drink Us: *repeatsorder again to check* When we got up to the window she said $12 something for two combos and two cookies, the screen was alsowrong. We told her the order for the fourth time and she was still confused. She spend another 3 minutes staring at the screen.We just left and went to another location. There is NO WAY she was sober? and if she was, that is a true liability if she?s theone who handles cash Tried to call the manager to inform them, rang for 5 minutes. TERRIBLE. Last time we go there! Read more
Wendy's is some of the best fast food you can get. Unfortunately this location has employees that only care about there... paychecks at the end of the week. Customer service means absolutely nothing here, they don't answer the phone, they forget foodif there's more than 3 items in your order, they have to finish their texts before taking care of customers at the counter, andwhoever works the drive thru at night is pretty rude. I've never been somewhere with worse service than this place. Your foodsgood, but your service is absolutely horrible Read more
This building is both Wendy's and Tim Hortons. I have had good service and bad service at this location from both companies. The... setup for drive thru is a bit weird. Tim Hortons drive thru order station is in front of the building and Wendy's is at therear. The front of the building faces Orchard Park Road. You can gain access to the plaza from either Southwestern Blvd orOrchard Park Road, no direct access off main road. I only go to this Tim Hortons location now for coffee in a pinch. Haven'tbeen back to Wendy's since bad service. Read more