Reviews for Applebee's Grill + Bar in Orangeburg, SC
Waited 30 min after the app specified for my to go order. A group (6 other customers) were told they were backed up, but I hear... this every time I go there. This was my last time. Food was cold, so it had been sitting most likely. At least two staffmembers thought is was better to stand at someone?s table and talk for 10+ min while we waited. Read more
My best friend and I went here for lunch, and our waitress Kelsey was amazing, she checked on us, she made sure we got... everything! i got the Whisky Burger and it was amazing! I will definitely be coming back here! Read more
IF ONLY THEY ANSWERED THE PHONE 1ST. Tried to call and make reservations, staff toyed with the lines and we drove over 2 hrs to... get there. Made it there at 930pm. Walked in there were less than 10 guests inside. 2 employees were on the floor and when theysaw us they rolled their eyes multiple times at us until we asked if we should seat ourselves. Without a greeting they explainedwhy the kitchen was closed and why they couldn't see us. Con: if you answer your phones maybe this could have beenprevented. Management needs to be notified. I would rather inform over the phone than deal with hangry customers. We werecourteous but left upset, because the phone call could of saved us the hassle. If only they answered the phones Read more
I never expect much from an Applebee's food because it's always just mediocre, chain restaurant food, but my friend wanted to... go. However, I do expect decent service. Our server barely smiled and spoke so monotone that it seemed like he didn't care muchabout his job. He messed up the sides for my friend's meals. One was ordered to go and he still bought it out on a plate withher meal. Mine didn't even get brought out with everyone else's, and he said it "got lost in the mix". Once mine did come out,the rice was dry. Read more
I would give. Five stars but the organization was a bit off. I ordered door dash and had to wait an additional 15 once I got... there. I didn't leave home until it was projected that my order was completed. The issue wasn't the food. The issue was thatthere was barely anyone dining in this establishment and only one person running orders for takeout. There was more waitressesin the building doing nothing. I believed they couldn't pitched in to help but that's just my opinion. I appreciate the younglady who replaced my drink when I told her it was wrong. She kept a nice face and dealt with all of the orders the best shecould. I hope they get more organized. I'm pretty sure they all get paid the same per hour. Read more
Thank you Matthew for your awesome service.You deserve 5 stars! The meal was tasty kudos to the chef! My concern is this place... is long overdue for a renovation. I thought I was falling in a whole as I sat on the booth chair and the carpet is at its limitof trying to hide dirt. To the mangers or food testers sitting in a circle, I don?t know what was happening but it appeared asthe employees were being intimidated or bullied. Someone?s also evaluating you. Read more
The food and service are definitely better than they have been in the past. They just need a face lift on the inside ot looks... old and outdated. Food was hot and delicious on 2 separate occasions. I would return. Read more
I've never had a negative experience at an Applebee's so it's my 'go-to' when I'm on the road don't have time for... disappointment. I ate at the bar here last night and had the usual good experience - exactly what I expected! The staff washaving fun and doing a good job, so the atmosphere was light and enjoyable! Applebee's is consistent if nothing else, and thisrestaurant delivered as well! Read more