Reviews for KFC in Orange, CA
The old lady taking orders has very bad and rude customer service. Never coming back here again :(
The older lady working the drive through was extremely rude and had a lot of attitude. Horrible customer service would not... recommend eating here. Was asked to show my ID after giving my name and order number also after showing them my phone with theorder on the app. Read more
My son almost cracked a tooth on your french fries, We ordered 3 combos and the fries were stale, and so overcooked that some... were like rocks. Also the lady at the window was very impatient and rude. I won't be visiting here anytime soon. Read more
Absolutely disgusting I'll trained manager whom doesn't know customer service and needs to be fired. He's lucky I'm not a man.... Learn or do ur job and train ur employees properly. Read more
I ordered pick up through the app. When I arrived my food was ready to go and man o man the biscuits were fresh and hot.. thank... the maker. Read more
We payed for a 5 piece Wing and a Wing and Breast Combo. The 5 wings were wing pieces, 1 piece was all batter and the one in the... other Combo had very little meat. Called and left a message and received a call back and was told by the caller that the WingCombo only come with small half wings, and it doesn't say that anywhere on the menu at that location and online ???? The staffwas incompetent, 0asking too many questions and made us repeat things, the person who called back was argumentative right offthe bat and rude! Offered no sympathy and wasn't listening at all! The food tasted so bad and had a gross after taste ???? andthey didn't get one of our drinks right! I don't like going in on businesses this hard but this KFC, franchise or not needs tobe looked at closely and I am not done with them! I will be contacting the Health Department on Monday. If you are reading thisreview, I hope you are laughing but seriously I recommend driving 10 miles out of the way for better overall service. I havebeen there enough times now to know this location is off and doesn't deserve your business unless you are desperate or a gluttonfor punishment!???? Read more
Wow. Tried out the donut chicken sandwich. All I can say wow, i didnt think those to combos can be so delicious. Its a fair... price just as usual combos. Not something to eat everyday for it is very rich, heavy with glaze and alot of calories if yourinto that. But was very tasty treat. Came with a side orders of potatoe wedges and a drink. As I say wow. This was an awesomeidea, hats off to KFC Read more
Placed my order on the (super glitchy) app. Got there and had to wait at least 5 minutes to "order" even though there was only... one other car in front of me at the window. The woman at the window was really rude. Apparently they've had issues with givingorders to the wrong people so a photo ID is required to pick up your mobile order at this location. The app doesn't mentionthat, and as I live literally 1/8 of a mile away and had already paid, I did not bring my wallet. the woman proceeded to lectureme about not having my ID with me. They are always extremely unfriendly here. Drive the extra couple miles to the one by theorange mall. Read more