Reviews for Cold Stone Creamery in Orange, CA
I never make a review but I feel like I do need to make one for my Coldstone lovers. I am so upset that every time I make it... here like 5-10 minutes before closing, they lock their doors! Just change the time to 9:20pm if that?s the case. Maybe themanager or the owner should know that the staff is doing this. It?s so unfair for us. Literally the place missed out on 4customers doing this. Read more
I can't believe their COVID screen completely deafens the workers from hearing customers order at a volume lower than MAKING A... SCENE. The rest of the line was glaring critically at me just because dude taking my order had to be so flippant DEAF. There isNO indoor seating here and NO bike rack at all near the building. I wasn't the only cyclist visiting on 11/13/21. To top it alloff they feel a need to post a sign that reads, "We reserve the right to refuse service to anyone". I take such signs as athreat of being kicked out. If I gotta MAKE A SCENE in here just to get my order across, that is WRONG! I will NOT returnunaccompanied until the abovementioned issues are resolved! Full stop! Read more
I asked for no white chocolate and to substitute it for peanuts. But they still added the white chocolate. Reason why I don?t... ask for white chocolate is because it share it with someone that can?t have it! Read more
Love coldstone ice cream anything and this is the best one I've been to in 4 different states. They make the ice cream the way... you want the first time. Basically the right ratio of toppings to ice cream. So I retract my earlier 5 star review. I had myfirst bad experience here last night 2/12/19 for my sons birthday we ordered the $16 tub of ice cream to take home and wasshorted an inch or more of ice cream and the new trainee girl wore a face that says we were interrupting her from some otherduties. Disappointing to say the least. Most employees here have been excellent but her attitude was offputting. I attached thepic of what we received... Read more
The icecream is great, workers at this particular cold stone were rude. The male employee that helped me me left as substantial... amount of icecream on the counter, as pricey as it is that bothered me. The female employee that helped the group before meseemed annoyed when they asked for a second order of icecream. Overall the negative attitudes of the employees make me not wantto return to this location. Read more
A small ice cream parlor, smaller than most cold stones. The same great quality ice cream I've come to expect from all cold... stones. Service is usually fast, and the people there are very kind. If you're looking for some cold treats and are in the area,you can't go wrong here. Read more
I had mentioned to my friend I wanted to stop for ice cream and this was the first place we saw. I was so thrilled with the... selection of flavors.... It was not hard choose because I knew they all would be good but I was craving cheesecake. The girlsthat were working did it just right. Graham cracker, Butterfinger, and Reese's in perfects portions mixed evenly through out.Best part was having so much left over. I am enjoying it so much I had to call and let them know how pleased I am with thequality service and product they gave provided. I will be back! Read more
This place keeps raising their prices.. coldstone is already pricey enough lol. God forbid you ask for one more Oreo they?ll... charge you for small little things additional, it ain?t comin out of yo pocket! Read more