Reviews for Marble Slab Creamery in Opelika, AL
Wonderful ice cream and love they mix the flavors you want to create an ice cream that is all yours.
Bad Service took 30 min for workers to come from the bag to serve. Counter nasty ice cream everywhere. Ask for a simple exchange... and asst. Manager act like she couldn't do it. All the workers in the back on the phone while customers are waiting at thefront. Hair in ice cream need to where hair net and gloves. Just all around dirty and bad experience. Read more
Amazing place! Worth every penny. Girl with long brown curly hair served. Lovely lady! Can?t wait to see where this place goes... in the future ???????? Read more
I paid almost $10 for a small cookies and cream milkshake, that tasted like a McFlurry. This place is a scam. Edit 51022. ... Worst customer response ever, and I used to handle cases like this for big brand companies. You are supposed to provide thesupport link. Not encourage me to buy more after I complained. Read more
Ice cream is good but they must not train the staff in customer service. The entire staff there needs to be trained on customer... service and how to greet customers when they come in. Not just have a blank stair while acting as if they are just there hangingout checking the scenery out. I?m in a customer service role at my place of employment and I can tell you 100% that there is NOemphasis on helping and/or greeting customers in this establishment. Read more
Could not order a milkshake because they ran out of vanilla ice cream. Only had 4 or 5 options of ice cream to choose from. Air... temperature in this place was so warm that my ice cream started melting before I walked out the door. Read more
This is a very good place to buy ice cream. Maybe you can find better than this but is well I enjoy my ice cream!
I wish I could do zero stars but I am unable to do so. The ice cream was great as always. However the male staff member with the... afro was not charming what so ever. After paying for my product and walking towards the door he said I thought that was a man. Ithink he was a manager as well. I was a valuable customer and came at least 5 days out of the week. I recommended my family tothis store and have been a customer since the opening. I did not return to give my money to a company that does that tocustomers. I also told my family members and friends as well who have been coming since the opening.. I also suffer from nxiwtyand depression. It was a trigger. I hope that you hire a nicer staff. Read more