Reviews for Dunkin' in Opelika, AL
The glazed and cake doughnuts are amazing at Dunkin?. It is even better with cold milk or hot chocolate. This combination will... make any day brighter. If you have found this review helpful, please like and share the review. You can follow me also. Thanks and have a great day! Read more
Dreadful, incompetent, rude, slovenly service. Will never buy food from here again. We sat in the drive through line for nearly... 40 minutes to pick up an app order. The woman at the window tried to hand me two coffees that I did not order. She then wanderedaimlessly and pointlessly around her area looking for my order, which her manager then pointed out was right in front ofher. The box of coffee was beyond awful. I ordered their dark roast. I got Dunkin?s brown water medium roast, made even worseby the lukewarm temperature. Worst Dunkin? experience ever. Never again. Read more
I think they forgot the coffee. My Cake Batter latte tasted like a glass of milk over ice. Waited 30 minutes for this drink in... the drive-thru. The kid who took my order sounded like he didn?t even know what a cake batter latte was. He was a nice kid butclearly did not know what he was doing. And bless his heart, he was working by himself. He gave me the drink with nowhip/sprinkles and when I asked if they were out, he replied, ?oh?!? And he fixed it. But the ?coffee? tasted terrible. Read more
Stay away from this Dunkin! Coffee with cream and sugar made consistently it's too much to ask for this establishment. Mobile... ordering is shut down most days. You can't even walk in and get your coffee. Beware of the drive-thru line. Once you're in lineyou're stuck! Read more
Today I had the best experience here. I?m not sure of the guys name but he helped me figure out which drink I wanted and he had... the nicest tone of voice. He sounded very genuine. When I got to the window I was greeted with a smile. My coffee was wonderfulas well. Read more
Worst dunkin food everrrrr. Nice workers, but they unfortunately don't know anything about dunkin food ... a bunch of weird, non... caring folks. But they weren't rude. Order was wrong first time, and then worse, the 2nd opportunity!!! Read more
I go back and forth with this dunkin. Everyone is very nice which is why I hate leaving a bad review. But the service here has... started severely lacking. Waiting forever inside and in drive thru. Once waited 20 minutes at the speaker saying "hello?" beforeanyone said a word to me. They are constantly out of half their items. Today I got a mocha iced latte, which was good, but I got2 egg and cheese wraps, with burnt cheese and burnt crumbs covering the outside. It's just unacceptable at this point Read more
I really can't rate the food because we didn't get any. Stood at the counter 5 minutes, employees saw us but didn't wait on us!... They should shut this location down if they aren't going to serve customers! Read more