Reviews for Marco's Pizza in Ooltewah, TN
I was in the area from out of town staying at a nearby hotel. Placed my order online, picked it up fast (12 minutes just like it... said it would be ready), and had zero issues. Pizza was great and my family was happy. Good pizza for a good price and fastservice! Couldn't have had a better experience! Read more
Great pizza. Plenty of soft drinks to choose from. Cost was about 60% of what it was going to cost at the other pizza place we... went to first. Food was at the table in roughly 15 minutes; we had been told to expect a 45 to 50 minute wait for the pizzaafter placing the order at the other place. We (two couples) plan to be back. Read more
We just moved to the neighborhood from Arizona and have ordered delivery from Marco?s Pizza a couple times already. It?s good.
I received an incorrect order for the second time from this location. We threw an entire pizza away because it was not close to... what we ordered. When I called, they offered to refund my money, yet that never happened. This makes twice that they?ve takenmy money for food not received. The portion of my order that was correct wasn?t all that good. It seems quality has declinedseverely over the past couple of years. I used to be a fan, but I won?t be returning. Read more
The pizza is good, but I?m giving them a one star due to false advertising and poor customer service. Their website, front door... of their business (snow hill location), as well as Google searches all state they are open until 12 AM on Saturday night. Youshould be aware that they are closing down the kitchen before 10 PM, and are not accepting orders for the remaining two hoursthey are meant to be open and operational. If you attempt to call them on their landline, they will not pick up. Not only did Iexperience this for myself on more than one occasion, but when we drove to the store front and asked if we could order a pizza,they reluctantly said yes. While they were making our pizza, the phone was ringing off the hook and they simply would not answerit. The other time we tried to call them, and they would not pick up we again drove to the storefront. This was around 10 PM ona Saturday night. When we went inside the store and asked if we could place an order the employees told us no, we then confirmedthat their operating hours on a Saturday are meant to be until 12 AM. They had also turned off the exterior ?Marcos Pizza? sign,even though they were ?open.? If they are short staffed and need to have modified operating hours because of that, then at thevery least communicate that with their customers, otherwise it portrays them as being poorly managed, incompetent, andlazy. Again, the pizza is good but the way this place is run is unprofessional. What?s going on at this place? Do you all wantto run a business or shut it down? Read more
I ordered a chicken bacon sub and it was terrible. Half the cheese was stuck to the wrapper when I opened it and the bread was... baked to a crouton. Their bacon is super fatty and rubbery and the sandwich had hardly any chicken on it. Update after owner?sresponse: tellmaros.com is just a link to a survey rhat doesn?t work. Your customer service is a joke. Read more
Wish they were more friendly. Check their website b4 you order to see if any deals. Otherwise, they will charge you no promotion... deal. We knew about two topping pizza deal under $10 but when we ordered, the guy on the phone who was not friendly the wholetime of conversation charged us a regular price for two topping ham and pineapple pizza.I think the staffs may not know thepromotion on the website. So let them know you are ordering the promotion deal. Other than that, the pizza was good. Read more
Traveling through the area and remembered Marco?s from VA. Quick fast service, absolutely delicious cheese pep and the salad... and desert brownie was excellent! Thank you Marco?s !! Read more