Reviews for A&W Restaurant in Ontario, OR
Place was a mess, drink station empty of and lids or straws. Flies everywhere, stuck to displays and buzzing around. Parts of... meals were missing. Read more
Went there, had to go back inside because they forgot cheese curds and a burger. They STILL ended up forgetting the burger.... Can?t BELIEVE we wasted $35. Read more
The last time my Mother went to this restaurant she had $10 dollars in change stolen from her. After several months she... returned to find the person at the register overcharged her for a large root beer. drink. Read more
Almost 40 minutes for 2 burgers and a kids meal from the drive thru. They asked me to pull around front. I had to go inside and... ask. Employees had no sense of urgency. The lobby wasn't even busy. Told me my order just finished. Food was barely roomtemperature. No possible way my food was just finished. Totally wasted my money. Read more
Nice little fast food restaurant. I love the sign in their window at the drive thru, "Please be patient as we are training... future adults here". They have service with a smile and yes they might make a mistake once in awhile but the sign says itall. Cut a little slack you never know the person in the window could be a future leader. Love the milkshakes and root beerfloats they're the best especially in a frosty mug Read more
Service was slow, it was busy but I only ordered a drink and people ordering food got their orders before me. The restroom was... out of paper towels which I mentioned when I ordered. When I was leaving I stopped to wash my hands and they were still out, soI mentioned since it wasn't busy now they might want to refill the restroom. When I said I had told them earlier I got a snottyremark that "You didn't tell me" Read more
They were understandably busy cuz they had a bus full of kids, but that shouldn't really affect how the cook food or even look... at something and wonder if they should serve something or not(say a hotdog). My husband didn't want to even try to eat his chilidogs, they didn't even put the onions or cheese on either of them.. Just burnt hotdogs and burnt chili... Unacceptable .. Read more
Staff was slow and rude. 11/08/2022. Owner replied to my msg. They are sorry I had a bad experience and will do all they can to... fix the problems. This is the same reply the owner gives to all the other bad reviews. About 90% are bad reviews similar tomine, so I guess the owner doesn't really do anything to improve his restaurant. Read more