Reviews for Tortas Ahogadas Chapala Ontario Authentic Jalisco Style Mexi in Ontario, CA

Thought we would give this place a try. We walked in at 6:05pm, it clearly states on the door that they close at 7pm. The... employee looked at us in shock that we wanted to dine-in probably because he was already cleaning. He looked rushed and upsetwith us. It was myself, my husband and our two little boys. When we ordered I clearly told him that the boys weren?t eatingbecause they had already ate dinner. I even told him that we were going to get them some doughnuts from next door which he justsmiled and nodded his head. After we ordered my husband and then boys went next door to buy the doughnuts. When they returnedour boys started eating and just as they were almost done. The employee brings my husband and I our drinks, I ask him if wecould also get an horchata for the boys. Which at that time he tells us. ?Oh no outside food?I was confused since our boys werealmost done and we were the only ones in the restaurant. I said but I told you and how could you not see what we were doing ifwe?re the only ones in here. He said yea but they can?t eat that in here. I couldn?t believe my ears and I looked for a signthat maybe was posted and there wasn?t any. To save myself from getting more upset I said OK charge me for the coke cola andJamaica and we?re leaving. (I shouldn?t even paid for that since we hadn?t even touched them but I was upset)To which he stillhad the audacity to ask me ?what about the food?? How silly could he be thinking that we were going to take the food home if wewanted have a night out for dinner. I?m very disappointed in this place. I could see if we had actual meals from somewhere elsebut a 7 and 8 year old eating a glaze doughnut? Needless to say I can?t rate their food because they basically kicked us out. Ishould also mention that he blamed a female boss for that rule. They lost money tonight and a customer. I hope the owner seesthis because we wanted to support their business, next time we?ll just go two doors down where they have gre Read more

First time eating there with my family im a very picky eater and the deserts were just delicious the tortas ahogadas is good... also the chips and salsa was really good also great costumer service will be going back ???? Read more

Delicious food and good customer service

It's brand new and it's very good food we will be return customers try the chili rellenos and the tortas my personal favorites

Staff is nice and food is yummy and affordable.

..pleasant..old world style beans ....rice & huevos ranchero..home made salsa..priced right..in the hood...welcome..

I ordered a torta de buche funny people gave me de carnitas would've been understandable if it was full and they where busy but... I was the only one their not only that but looks like they wrote on it with sharpee pen very disappointing didn't realize ittill I ate half Read more

Truly authentic Mexican food Jalisco style.