Reviews for Papa Johns Pizza in Ontario, CA
Great pizza. Great take-out specials. Friendly staff.
The first time I had a papadia it was great the next two times it was just was such a disappointment. There was hardly... anything in it I couldn't do taste any cheese. so went to a different Papa John's they're great again. Don't go to the one onEuclid in Ontario. Read more
I ordered 2 medium pizzas online and when it was delivered the delivery person tried to give me the wrong order. I told him it... was not correct and he insisted that it was my order. It wasn't until I pointed out that the label did not have me address thathe accepted it as wrong. He then tried to continue to give me the wrong order. The whole experience was upsetting that I calledto cancel my order because the driver said there must have been a mix up. So I would have to wait again to get my order which isridiculous as it took an hour just to get that one. So I would have to wait another hour. Then when I call they say 3 orderswere messed up like mine. I just cant believe there was that many messed up orders. I will never be ordering from here againjust a horrible experience all around. Anyone thinking of ordering from here I would avoid doing so, otherwise it is a 50/50you get your order. I should have checked this places reviews. Just order from somewhere else you will be happy youdid. Update: I want to give an update because I want other customers to have the full picture of this place. The owner justcalled me and it only took 3 WEEKS. They apologized and then proceeded to blame the pandemic and lack of being able to keeppeople. They spent most of the phone call blaming workers saying it was hard to get quality people to work. I have worked retail15 years and I can tell you from experience this is not a worker problem this is a management problem. The owner did try andcompensate me by offering a free large one topping, stressing that one topping. I declined because I said I was done with thisplace and I meant it and all the owner did was confirm I made the right call. Read more
I ordered a papadila and garlic sticks, the order was marked as ready to deliver after 20 or so minutes. The order sat for 45... minutes and was then marked in the app as being in transit after 45 minutes of waiting and several phone calls to the store Iwas told they had called mebut I never received Read more
Ordered a pizza and cheese bread @ 630pm on a Monday night. The worker on the phone said it was going to be 35 to 4t minutes.... 730pm comes around and no pizza. Called the place and the worker proceeded to say the pizza is on the way. 815pm, the deliverydriver showed up finally with cold pizza and cheese sticks. The pizza was not great. NOW I remember why we never order PapaJohn's pizza. Thanks but No Thanks. Read more
They messed up my order, I called back to too see if they could fix BUT NONE OF THE STAFF ANSWERED THE PHONE. I called the next... day still no answer until the third day. HERE'S THE KICKER THEY SAID ITS TOO LATE. I SHOULD OF CALLED ON MON NOT WED. IVE BEENCOMING HERE FOR YEARS BUT F THIS PLACE. LITTLE CAESARS BABY. (On the photo I asked for pineapple and this what I got) Read more
Ordered a large pepperoni mushroom pizza and the mushrooms tasted sour!! We?re 3 and we all were eating at the same time until... we realized. We called to complain and get a new pizza. They didn?t want to compensate us because the ?policy states you canonly eat 2 slices What the heck!! The mushrooms were sour! My bf made them replace the pizza at the end. This was our regularspot. Never coming back to this location again. Read more
Service was great all the ladies were very helpful and my pizza was amazing!????????????