Reviews for McDonald's in Ontario, CA
I gave this establishment a one star although I wish I could of gave them no stars at all. I waited 40 min for my food to be... ready after hearing many complaints from drive thru and inside. I finally had the courage to go ask. As I went to go ask theytold me my food has been ready. I literally saw my food just sitting there in a bag. I was very disappointed because my food wascold and they never once called my number. I brushed it off and went to go sit with my family to eat as I heard many morecomplaints. As I was eating a customer and an employee were about to get in a brawl. The manager did not handle the sitautionwell at ALL as an employee called a customer, I qoute "fastass". I felt very uncomfortable and decided to just write a review sothat others are aware about how this McDonald's runs and so that you can decide whether or not you want to eat here. I will nolonger be bringing my family here. Read more
The service is bad. There is always such a long wait. And the food is cold. I try to give them the benefit of the doubt because... my granddaughters love their Happy meals but every time it's the same thing.....bad service along with cold food Read more
There was no line so my wait shouldn't have been too long, but it was 20 minutes to get my order. I used the kiosk and it didn't... give me a receipt. I went to the counter to let the manager know, but she just looked at me and ignored my presence. There wereabout 5 - 6 ladies working the drive through and none of them ever turned to see if anyone was waiting for help at the frontcounter. After waiting for 20 minutes, one of the ladies came out and told everyone to use the kiosk because it was only two ofthem working and it was going to be a while until they were able to help anyone. Obviously, this was not true! Poor poor poorcustomer service!!! Read more
Got a order today 8/4/22 during lunch time at 12:15. With the lines going out to the street they still managed to get my order... out super fast and tasted unlike any other McDonald?s I?ve been to. Everything on point. Great work everyone Read more
I went in to purchase a medium cup for ice. I was rudely told by a staff member to ask someone else when I wanted a full cup of... ice. I tried asking different workers and they all ignored me. Finally the first person who ignored me filled up the rest of mycup with ice. I just wanted ice. I wasn?t asking for free ice or food. I paid for a medium cup for ice. Overall this is thesaddest McDonald?s I?ve ever been to. All the workers looked depressed and didn?t have any care for the customers. Read more
Waited 30mins in the drive thru then I paid, then another 10mins for them to make Fresh Coffee. 40mins 1 Coffee , SUCKS! and... not even a free pie after all that. Read more
Overall drive thru service great. But food prepared poorly. Look at how a 11.00 filet o fish meal is served. Employee really... hates their job I guess but for the prices being charged to the customer have a little pride in what you serve. This was orderedat 10:30 right after breakfast hours. Hope the manager or owner sees this. Read more
McDonalds has REALLY falling off, i stop eating the food years ago when I saw a girl eating the fruit out of the salads she was... preparing for customers. I'm always waiting 25 min for two caramel frappes they act like they do t know what extra drizzle isthat I pay for .. I was giving a frappe with a bug caught between the whip cream and lid couldn't miss it yet they served it tome. Read more