Reviews for KFC in Ontario, CA
I went inside to order and Bernadine helped me she was very quick, precise and friendly! Great customer service, when I got home... my food was fresh, hot and Delicious I was so pleased with her Excellent customer service and work ethic, she was busy but madesure I had everything in my order including condiments. Thank you so much Bernadine! We need more people like you at our fastfood restaurants! Read more
I ordered my husband a meal for work, he called and told me that the food was horrible it was cold,hard and had a stale taste.... Unfortunately he couldn't enjoy a meal like that. I would definitely like a refund. Read more
I been here for 3 times already and they always missing something on my order like the first time chicken then biscuits and... today again then we go back and the lady have a really bad attitude attending she gets mad everytime but I don't care it's mymoney not thems my children's food not them and I pay the my food we always nice and said thank you and they never say yourwelcome o at least gfo of here ???? VERY BAD SERVICE WITH THIS LADY IF SHE DONT LIKE WORKING WITH COSTUMER'S JUST DONT WORKTHERE THANK YOU NO MORE FOR ME Read more
If you tell someone one more bag they assume that the 2nd bag you're giving them has everything Not at this KFC - I had to go... back for the 1 ITEM that they couldn't manage to fit in 2 bags - Check your bags and always get a receipt Read more
Absolutely bad customer service. The sign clearly says open until 10pm for temporary hours but yet the doors were looked at... 7:45pm. We knocked on the door several times and couldn?t see people working and no one would open the door to talk to us. Read more
Manager not qualified to manage anything. She needs to learn to manage her behavior before being out into a position of anything... else. After ordering, our food sat in a bag for over 5 minutes, e didn't realize it was our food until e checked (from adistance) the number on the bag.... wouldn't you know it was our food... it was just our of reach, so we landed over thecounter and got our food. The manager said.. you don't belong here, very nasty. We weren't doing anything but leaning to get ourfood because no one called our number. The manager then proceeds to walk out to, maybe clean, or possibly let us know herdiscontent with us reaching over the counter to get our food. She picked up a platter and, it was loud, slammed it extremelyhard on the trash can, picked up another, slammed it again in the trash can. Walked by us and slammed another platter on atable. Then walked in the back. EXTREMELY RUDE, NOT QUALIFIED IN THIS POSITION SHOULD BE REMOVED but not going to happen. Starthiring based on ability and qualifications. Read more
They stay busy. Very good restaurant. Nice employees. The chicken sandwiches are so tasty.
Terrible customer service...tried making changes to my order and the person sounded like I was getting on her nerves...then when... I got my food she basically threw my food at me and closed the window hard didn't say have a good day or nothing, the big roughlooking chick got a attitude problem. if you don't wanna work there just quit...never going back there again! Read more