Reviews for Jack in the Box in Ontario, CA
Didn't get to eat here. They were extremely RUDE and we decided to leave. I asked for the manager she was even WORST then the... cashier. We ended up going to another jack in the box in Upland instead! Read more
Came for lemon coke and churros. We didn't have to wait and thank you for allowing me to add to my order without a bunch of... hassle, I appreciate that. Thanks Read more
Terrible service when you come to return a burger that has not been eaten because it was made wrong and a manager demands your... receipt as if your at fault and or trying to get over Read more
Food was good. Service was slow, but may not have been their fault, as there was a car in front of me at the order speaker for... 10 minutes. Cannot give 5 stars because I literally was going to back out of the drive up line, it was so slow, and it's jack inthe box, they don't do 5 star food, anywhere, as far as I know. Won't give 3 stars because my other visits have been acceptable.Update 072722 Got food in line, it was acceptably fast, though I was only one in line. Order taker kept trying to upsell me tothe extent that it got slightly annoying, but I'm sure she was following instructions to do so, so no hard feelings. Overall anok visit. Food was hot and tastey. Read more
I sure did I had to go back to that one is on my way great crew
People need to realize that fast food places like jack in the box are under staffed and they get overwhelmed by the amount of... customers and the amount of food customers order and so it?s okay if takes a little longer to get your food and people also needto realize since there understaffed it?s okay that there not open 24 hours, I mean who would want to be working at 4 am. Peoplereally need to calm down. One of the reasons places like jack in the box is understaffed is because of the rude and inpatientcustomers that expect us to do the impossible for just 15 dollars. Customers never really see the point of view of employees. Read more
Don't go to this Jack in the Box. Really bad customer service. I made an order for a #11, 1 order of tacos and two Jr. Jumbo... Jacks.. I got home my daughters ate their burgers and I was in my room prepping my meal so I can eat, took a bite of half of thechicken hamburger and the meat was raw! Cold & raw, it was hard in the middle it was not properly cooked. I called the Jack andthe box to let them know. Drove back, took the hamburger back and the supervisor refused to give me a new meal. Assumed that Ihad eaten the chicken hamburger because I only took half of it the other half I spit it out and threw it away. It wasdisgusting. I was upset she really thinks I would drive back and fake an undercooked hamburger for 5 bucks. It is late I justwanted to eat my meal. She didn't even apologize instead she got mad because I raised my voice when she was assuming that I waslying she gave me a new hamburger but not my complete meal. After accusing me and assuming that I was lying the least thing shecould.of done was give me a brand new meal and an apology. Instead she told me the manager would not allow her to give me a newmeal that she asked him over the phone. By the way her name is Alicia. I took a picture of the un-cooked meal and I saved thereceipt I will definitely be reporting this tomorrow to the manager. Read more
I love the night shift crew!!! Great customer service!!! Very friendly and attentive!!! I wish I knew they're names...Thank you... guys and gals!!! Read more