Reviews for Firehouse Subs in Ontario, CA
Want a pickle spear with your sub? Firehouse sub. Want a tasty warm sandwich on white or wheat? Try Firehouse Hero Sub.
I always drive by Firehouse Subs and today I finally tried it and I found my experience sub-par. I walk in the first thing I... noticed was that probably every table was dirty and the floor full of crumbs. I understand this is restaurant you can't alwaysbe there cleaning tables and sweeping every nick and canny but from the time I was there you think someone might go and see ifthe tables needed to be clean. The drink area was good but also needed attention due to its sticky soda fontain and table. WhenI went to fill my drink the preperation area was also unsanitary. The cup lids and straws were just out there waiting forsomeones grubby hands to touch. The employees were fine but I can tell that they didn't receive the training they needed toeffectively make a good sandwich or package one either. I waited to make my order and none of the employees asked if was ready.I knew I should have checked to see if they got everything correctly. When I came home I had a sigh of relief they goteverything right . When I finally got to eat noticed my club sub was warm and lettuce soggy. I was so confused did I get warmsandwich?....nope they just put hot sandwichs with a cold sandwich. The sandwich tasted good but it was so soggy. It was veryunpleasant that I couldn't even finish it. I think this place can be good but it needs to improve in those areas. Read more
Mac and cheese container half full, No crackers with the soup and long stringey thing in the sandwich was the outer skin of the... onion which your supposed to discard? Must have had the rookie crew in today. Read more
First time ordering at Firehouse Subs through DoorDash, I liked the tanginess of the sweet and spicy sauce along with the melted... provolone. Will definitely be back to explore more the menu. Read more
Delicious Subs! First Responders get your discount or free upgrade to a meal (lg Soda & chips)!
Cocky stuck up employees that think they?re on top of the world. Very dry atmosphere with the most dry attitude at the register.... No acknowledgment no thank you no nothing so didn?t bother giving a tip or rounded up as I usually do. Plus if you going to bein the kitchen touching things make sure to put on gloves or wash your hands. I?ve had food poisoning cause of this at adifferent restaurant so contemplating if I should eat my sub? next time heading down to the good old subway Read more
Never had Firehouse but T-mobile Tuesday had it so you can get a free sub so we decided to give it a try, well My wife went... inside and I stayed at home to baby sit but I gave my wife my phone with code for a free sub, we both had one. the Girl behindcounter would not honor and said she only could use one code even though my wife had her phone and my phone with 2 separatecodes and told him I was at home baby sitting... the Girl had a attitude and said no only one.. so bought one sandwich and hadthe Chile, Chile was spicy and bland, I had the Italian sandwich yuk, the bread was soggy and the sauce taste like puke,, I wassurprised that it didn't taste like a Italian sandwich, let say that I wasn't happy with the service or sandwich and won't goback.. Jersy Mikes has better tastier sandwiches. Read more
Great experience. Food was delicious, employees were friendly and food was made quickly.