Reviews for El Pollo Loco in Ontario, CA
Really good location. Food was hot and great. I used the drive thru, which I never do, and the order taker was awesome! Location... is on Holt in Ontario. Read more
The Ontario El Pollo Loco is fantastic. I get a lot better service here than other El Pollo Loco locations.
Thank you El Pollo Loco for your support for Ontario High School band and Colorguard. Each bowl was warm, delicious and perfect... for these hardworking students!! The bowls were filled with rice, beans and chicken. Can't wait to go on our own. Thank you!! Read more
I'm a proud alumni graduate from Ontario High School. I just want to thank Pollo loco for helping the Ontario High Entertainment... Corps. They have marching tournaments coming up and Pollo Loco have agreed to provide food for the students that are performing.Wish I had that while I was in. This specific location is as well one of the best Pollo Loco locations I've gone to and stilldo. Thank you again for all you have done and hopefully you can keep helping us. Read more
If they didn't use their laser beam scanner and beam my eyeballs every time I had my phone out to scan for the coupon codes, I... would give them five star. If there's any way somebody reads this review and changes the way they have the laser scannerpointing right at the customer's eyes, then I'll change My rating review.. Staff is awesome. Cook is excellent. Customer serviceis good. But next to the register that little laser scanner is always pointing. Not down but up and out. It's bad for your eyes.It's bad for my eyes. It happens almost every time. Maybe mount that thing on a stand so it's pointing down at the counter. Theplastic piece they have attached to that laser scanner pivots but they always have it pointed up and out bad for your eyes.#Google it Read more
I love coming here on a daily basis. I get awesome service in the drive thru when I get the ladies my order or. What I ask is... always on point. But today. At the time of asking extra condiments. And to leave and see the extra. Condiments was not bagged ispretty frustrating. When there is no ladies in the window made a difference Read more
It just continues to be one of our go-to places when we are out and about and it doesn't disappoint with the various loco deal... options and back are the crispy tacos combo with 2 crispy tacos small side of your choice and a drink for $6, can't beat that, the tacos are delicious and similar to what you get down in Mexico at a popular chicken place. The green and red salsas arespicy and full of flavor which compliments the food very well. Read more
Haven't been to a pollo loco for many years but the experience last night was great! Good job!