Reviews for El Pollo Loco in Ontario, CA
the drive thru line wrapped around most of the parking lot so i decided to go inside to the front counter. it was no better... because there was a long line to the cashier and all of the seats were taken in the dining area or being saved for those peoplein line. i ended up taking my avocado burrito to go instead. sadly, they no longer have the salsa bar available to the publicbut the area in that corner was clean so i just asked the girl who handed me my food for the red hot spicy salsa. Read more
Here at 7:15pm and the door is locked and they won't let me in despite the sign saying the dining room is open until 8pm. There... are several customers inside. I don't have a car to drive through. VERY DISAPPOINTING. Read more
Finally a double chicken salad that looks awesome and tastes delicious! Lately haven't been doing to good at this store. Got it... back.???? Read more
This is the best PolloLoco in America been coming here for 6 years..I wish they'd move this whole restaurant to my neighborhood... in NYC!! Read more
I'm so upset with my purchase I just went to El Pollo Loco and ordered a tortilla soup a small one. I tried their cauliflower... rice and I ordered some of their corn as well. im parked by my office about try to enjoy my soup and guess what is missing frommy tortilla soup? no tortillas not one chip. I mean really I spent $10 at least and not to get one single chip! not in the soup,not on the side. it's disappointing. I really wish they would have told me that it was extra to get the tortillas for thetortilla soup I would have paid. Ruined my meal. here's a picture so you guys can enjoy Read more
This is my favorite loca Pollo loco the food is cooked and prepared better. This restaurant is clean, including the restrooms. ... I appreciate the good service and the management does angood job. The cooks are friendly which is nice to know. Read more
This is my favorite El Pollo Loco. I can eat here everyday. The service is amazing, friendly, efficient, fast, and helpful.... They have always gotten my order correct in the drive-thru and inside. The staff knows the menu and will offer suggestions ifyou are unsure what to order. My chicken is always warm and delicious. My salads are always made correctly and my drink orderis always correct. I have tried pretty much everything on the menu and it has all been delicious! Read more
Food is good just very annoyed at the amount. I live in Riverside but here In Ontario for work and decided to stop at one of my... favorite restaurants. I very often buy the tostadas and when I received my order , it looked way lower (less amount of food)than what I usually get. Started eating it and when I got to the beans and rice, there was my disappointment, it?s a BIGdifference from my Riverside store. Showed it to the person in charge and she said, that was the correctserving?.oooooook. Never coming back here!!! Read more