Reviews for Carl's Jr. in Ontario, CA
Idk if they are slaughtering the cow in the back or baking bread for every order but the past 5 times I've came here its taken... 20+ minutes in the drive thru for a single combo. I've had cars honk at me and get parked after waiting 10 minutes. I thought itwas a staffing issue at first so didn't complain but there's been 6 people chillin in the back the last few times so I don'tunderstand why there's such a long wait for 3 items Read more
The place was really clean, thr restrooms were clean and the service was somewhat fast despite us being a large group. There... were only 2 workers but it seemed like a slow night besides my family and I. I feel like the workers got overwhelmed with asurplus of customers at once and it's completely understandable. The orders got mixed up but we got everything we ordered at theend of the day. The reason for my 3 stars is my order. #11, this is not the first and not the only location where I order thisbacon Swiss, that my chicken is not cooked fully !!! It looks crispy on the outside and is gummy, thick, and chewey and pinkishon the inside. Its a hit or miss with this order. Please leave it cooking longer...I couldn't eat it and it's so expensive Read more
Used to love Carl's Jr now it's just ok...still good but not as good as 10 years ago...
We we were sooo disappointed! We were looking forward to one of those awesome breakfast biscuits to start our day and got... biscuits that seemed to be a day old. None of that expected buttery, crunchy, yummy taste. The lady serving us, had a greatsmile and was very friendly though. However, we won't be back for breakfast at this location I'm sorry to say. Read more
The food and customer service is always inconsistent at this location... I also noticed that there's a response from the owner... only if the review is positive...not koo at all He/she should respond to all reviews Read more
I come here to get the beyond burger. The beyond western cheeseburger. That's my burger of choice! It's so good. I don't eat... meat and this tastes so good. Love the BBQ sauce in th4 burger and onion rings. So good. If you haven't had a beyond burger tryit. It isn't a dry burger it's juicy and chargrilled just like a regular burger. ???? Then let me know what you think. Read more
Bad experience this time ???? got off work late 8ish decided to grab some food for me and the girlfriend, picked up a couple of... chicken clubs a strawberry shake and a cheesecake. Chicken clubs were barely edible buns cold, condiments oozing on one almostnone on the 2nd, lettuce wilted, chicken breast not grilled. no grill marks! $25 Girlfriend said shake & cheesecake were goodbut the clubs were supposed to be the stars ???? and they terrible. Massive failure. Read more
Worst service I?ve received. We were charged for an incorrect order and the staff refused to fix their mistake and we were... turned away being told, there is nothing we can do. This visit happens 12/02/22 at 8:20pm, incredibly rude staff. Read more