Reviews for McDonald's in Oneida, NY
If there was another one closer, I would choose to go there. The service is terrible. Everyone that is actually working in... there,seem horribly miserable. They constantly get things wrong. I always customize my sandwiches and ask for extra sauce(ketchup, mustard, Mac,etc). When they get that part right and actually put the extra "whatever sauce" on there, it's all overthe place. The sandwich wrapper is barely folded, the bun is visible and the sauce is smeared all over the packaging becausethey've added so much "extra". Like the person making it is being a wise-guy. "You want extra? OK, here you go! " They have twoordering drive-thru lanes. I've gone through there many times and had to wait for someone to take my order from the lane I wasin, while the other lane took several orders. The other day, I drove up, no one in either lane. I waited and waited. Even said"hello?" Another car drives up in the other lane and someone takes their order right away. Meanwhile, I'm still waiting!Another car drives up in the other lane and it happened again...I drove off! That is just rude to keep taking orders from theother lane. One more thing. The new drink machines are stupid. I always order my soda with extra ice. If a person was fillingthe cup, they would put EXTRA ice in it. The machine? It gives you like 8 little cubes of ice instead of 6! Read more
Our cheeseburger and iced teas were good. It was pretty hectic in there but overall it was fine service and our order was right.... Thanks Read more
I was told to pull to the 3rd window amd my food would be right out. Well 15 minutes later I had to go in and they forgot about... my order. The manager was apoplectic and gave me my money back and received my meal. I got home and the quarter pounder wasburt. Read more
THIS PICKLE'S FACE SAYS IT ALL!!! Worst McDonald's location I've ever been to. Sucks it's the one closest to where I live. The... staff don't care and it shows in the quality of the food they put out. Season your burger patties Oneida McDonald's!!! Rudeyoung kids make up 94% of their employees and they can't even take your order properly and need some serious training in theircustomer service skills. Read more
Just went to this McDonald's didn't even get greeted when we walked in. Not even told us to be a minute with somebody with you... in a minute. Just ignored us. We were there for good 15 minutes just standing there. No one even addressed that we were there.Very rude service Read more
I hate giving negative reviews but the Oneida McDonald's need some serious improvements the staff was extremely rude, when we... went thru the drive thru we waited 20 mins to get our food, and when we finally got it, it was old and not edible, I understandthey get busy and maybe they weren't staffed properly but there is never a good reason to be rude and if you wait that long forfast food it should be somewhat fresh, the buns were hard the fries were so old it was like biting into hard candy. Verydisappointed. Read more
I have yet to receive an order that was not correct. This olace is usually busy but they are well managed. Talking about... managed, the manager does a great job keeping the place running smoothly. Read more
This location seems to work whatever hours they choose. I work at the hospital across the street and I would want to grab food... from McDonald?s but they?re hours are unpredictable. They say they?re open until 11pm but I?ve tried to get food at 7pm and theywere closed, multiple times. Seems like they open and close the place to their liking. Really disappointing after a long shift. Read more