Reviews for Wingstop in Omaha, NE
0 Stars!!! I have been going to this wingstop since it opened here in omaha. This time i decided to order online through their... website. The food I got was as cold as a 24 hour chilled soda straight from a refrigerator. I called the store to complain aboutmy situation and asked for a manager. This person (I only assumed was an 18 years old or younger) said that they assured me thatit was not wingstops fault and i should take my complaint up with their delivery service, which is door dash. He said that hecould comp me a large fry on my next order, Even though my entire order was trash. I paid $27 for this just for one person andthey would not accept accountability for their garbage order. I will not eat there again even if they paid me for it. DO NOT EATHERE!!! Read more
9/27/22. I used to love this spot but today I made the decision to never go back. I ordered online about 2:15pm the app said it... would take 15-20 mins to get my order ready. I was there to pick up my order at 2:45. The wings where extremely dry and therewhere old dried up fries in my box of corn. The managers excuse was it took me too long to pick up my order and that the cornand fries are cooked in the same fryer which I have no idea what that has to do with my wings being dry and old fries in my cornbox. He did not offer any type of compensation or to even simply remake the order the correct way. I do not recommend spendingyour hard earned money here. Read more
Food is always solid when ordering takeout. Estimated pick up time from the app is pretty accurate to when the food will be... ready. Service tonight was great. We ordered a sauce that looked and tasted different than the same sauce we had before at thislocation. We came in because we thought they gave us the wrong sauce. We were wrong. They remade the wings for us anyway.Definitely gonna keep coming to this location! Read more
We walked in and before even ordering was told it was a wait of 30 minutes for our order we waited and we got burnt fries I... called back and the manager was super rude and told me the reason they were burnt was because they were natural cut which makesno sense hopefully there superiors see this and can address this because this is the worst experience I have ever had ! Worstplace ever to dine in. Read more
If I can give this place a zero I would!!!! This place is horrible burnt fries and wings !!!! We walked in and we were told it... was a 30 minute in a ride manner !! Expecting us to not wait and leave. Yet , we waited and they gave us our meal to go when wespecifically said dine in!!!! When we got home we noticed our wings and fries were completely burnt horrible service dontrecomend this at all !!!! We called and manager said it was a lie horrible manager and employees? please read before orderingthis is the worst experience ever ???????????? Read more
If I could give this a zero star review, I would. I had the worst restaurant experience I?ve probably ever had here. First off,... there was a wait of 40 minutes. We decided that was fine and sat down to dine there. We ended up waiting over and hour and ahalf for our food while tens of people came and went and got their mobile orders or takeout. When we actually got a hold of this?food,? it was cold. The fries had absolutely no seasoning and might have been some of the worst French fries I?ve ever had. Icould tell my boneless wings had been sitting for a while aswell. How long does it take to make some boneless wings and fries?Not an hour and a half. The only good thing I have to say about this establishment is that the girl at the counter was friendlyand even offered to check on our food after 40 minutes of waiting. I will not be returning to this place or giving them moneyagain. Read more
While I usually love wing stop, this location consistently underwhelms me. I get cold fries and chicken when I order here. I... often feel the staff feels completely overwhelmed too. They manage to keep the facilities very clean, and for that I amimpressed. The food needs work, after all, I'm not here just sit at a clean table. Read more
The food and service here are pretty good. I'd pick Wingstop over the other wing places in the area. It takes a long time to... make the food so order ahead if you don't want to wait. They don't have water cups so you have to buy a bottle or a soda cupeven if you just want tap water. Read more