Reviews for Five Guys in Omaha, NE
We showed up 10 minutes till close. Not a single employee seemed bothered with this. The guy at the register was patient while... we made our choices on what to get and even informed us that one fry was enough for the both of us. Wait time for our food wasperfect. As we left the employees told us good night. We never felt rushed or like we was a burden. The place looked clean, andwelcoming. Our order came out correct, hot and the amount of fries was amazing. My cheese burger was juicy, and delicious andthe fries wonderful. Read more
Ordered online. Food wasn't ready. A bit disappointed but it was fresh and hot. Location isn't the best, high traffic area. I'd... go there more often if it was easier access. Read more
My first time at Five Guys. The burger was great, no complaints. The whole fries in the bag thing, I wasn't a big fan of. The... lobby was ok in terms of cleanliness. Would recommend, or go again, but we don't have a Five Guys where I'm from. Read more
Horrible experience?. the cashier wasnt paying attention to what I was ordering because he was more worried about the business... picking up right before they?re supposed to close and complaining about it. total is $17 for one cheeseburger and a hotdog !!!thought that included the fries which the person didn?t hear me order. Went back int to order the fries and they wanted tocharge me an additional 599?.the food was not cooked how it was ordered. customer service and food was not worth my time orthe HUGE price they charge. save yourself and go to freddys or culvers. Read more
Everything is Dirty from the tables to the floor. Trash can HEAPING. Just gross. Don?t forget the animal hair in my fries.... Decent customer service though Read more
I tried something different today than I usually do. Today was the BLT and it was super delicious. Normally I get a double... burger with everything on it and it?s definitely worth it. The people working are always super chill and nice when I?m herethat?s why I keep coming back. Everything is clean and you can watch them make your food if you want. Read more
In Omaha our driver told us this was one of the best places to eat, so we came in. The cashier did not know how to explain the... burger kept asking me if I wanted a little cheeseburger I told her I wanted the one that was $8. So when she rang it up my totalcame to $14 and some change for two burgers so then I just had her get the manager who fixed it. ???? Then we went to get ourdrinks- as it's one of the hottest weeks in Omaha this week having a heatwave and the ice machine doesn't work.???? On top ofthat we came in here to get out of the Heat and it's extremely hot in here as well. Sweating while we eat. Then we get ourburgers and my daughter shows me her Burger is mostly raw inside. So again I went to the manager -who immediately had them fixit AND refunded me the money for the one Burger. While the manager did what she could to make things right immediately, which Iappreciate- ???????? it was one thing after another being: hot inside, raw food, no ice, you get the picture. I was notimpressed with Five Guys on our first visit. Not sure if it's this location or if it's all of them. Read more
If your looking for a great, juicy, greasy burger, this place has it, definitely our go to burger joint, the fries are also very... good, ask for the Cajun seasoning on the fries if that's what your into. Delicious! Read more