Reviews for Arby's in Omaha, NE
These 'premium nuggets' prepared by Arby's damaged my teeth and my children's teeth..these nuggets are advertised as juicy and... tender under kids meals, they were the opposite in this case. If the 'nuggets' are being made like this they can be a chokinghazard and were hard as 'rocks'. Do yourself a favor and always check your food before eating, I learned the hard way!! Insteadof Arby's wandering why my small children didn't speak up about their hardened condition, they should be wandering how and whythese were prepared and sent to a customer!! Read more
Worst service ever! Walked in, placed take-out order within minutes (two classic beef n cheddar sandwiches - nothing more), then... waited, and waited, and waited. 20 minutes later I was given my sandwiches with a half hearted apology from an employee who Iassume was the manager. Fast food? No. Food that is not worth that kind of wait. Never again. Sad that there was more concernfor drive-in orders than for one face-to-face customer! Read more
Sorry if this is lengthy. This location was always staffed well when a private franchise. Greeted by a young girl who couldn't... help me with the Arbys offer of free sandwich when downloading their app. She went to back to ask a thin sandy colored hair girl(supervisor). I didn't see an email so she wouldn't honor deal, though she hid behind the glass instead of speaking with me. Ipolitely told the young girl if its too much trouble its okay. I bought a 5 dollar+ meal. Couple before me, myself and door dashdriver all waited for counter service. Door dash says to me on the way out that he should have gone drive through. Indeed Isaid the same at the same time. These stores are graded by how fast their drive through is serviced. After the 3 customers werefinally taken care of the dark haired manager came out to help the one customer at counter. If you are going to open the diningroom, service the counter. I will stay at the Papillion store where they don't have these issues. Burnt fries in my packet.Sandwich was good. Also please don't hide from interactions with customers. We don't bite. Now I'm asked to go to corporateform to give them more information. Are you kidding. I gave you all you need. Read more
I wanted a large crinkle fry to go i wait and wait and wait 3 minutes later i just wanted my fries that I watched them taking... care of drive thru...ok Every time I go to Arby's I never get this poor of service I'm glad you guys don't work for tips I willbe going to the Bellevue location because that's ridiculous Read more
Employees are always friendly. Arby's is a step above your regular fast food spot. Food is always good.
Food was good. Now, the question is, was the food we ordered good? Idk, we didn't get anything close to what we ordered! We were... in a hurry so we ate what they gave us. The manager did kick in a Mac & cheese, and it was darn good Read more
This is one of the best Arby's in town. The staff here is always polite, friendly and courteous. It's always clean. Food was on... point hot and ready to eat. I recommend this place to everyone. Read more
I still miss the original Turkey sandwich. Last 4 visits they haven't had any turkey.