Reviews for Wendy's in Olympia, WA
Waiting in the drive through for 45 minutes to get a burger is lunacy. It's been this way for months and months. The lacey... wendys doesn't have this problem, corporate needs to fix the tweekers running this place Read more
I understand when am establishment is very busy and they screw up your drive thru order . But when walk in to have it corrected... and the employee rolls there eyes and doesn't even bother to apologize. What has happened to customer service and training ofemployees. It was an inconvenience for me to drive home and drive back the least someone can do is not act annoyed. Read more
This is most likely the worst fast food establishment in the county. Whether the food is delivered or picked up personally... there's always something wrong. I have waited recently for 30 to 40 minutes to be met at the speaker by an employee telling methey are closing because they are understaffed. Or receiving chicken sandwiches when we ordered hamburgers. I'm not sure ifthe proprietor lives in this country or not, because some of the things that are going on appear to be willful neglect. Iwelcome the proprietor to contact me via email. Read more
I waited four hours for my food and they spit in it and the order was wrong. They delivered the burger in 17 pieces and the... meat was rancid. Once my food was delivered they refused to refund me for the most disgusting burger I have ever seen. NEVERorder food from here and never trust the quality. All of the stuff was rude and incompetent. Read more
Guess my review got deleted? Well guess what. Covid made you lazy! I'm talking to YOU, franchise owner! I looked up all the... corporate polices and I hope to God this 'Flexed restaurant operations' is the reason why your out of business. Or go in debt.This is no longer a restaurant. Will never return to this, or any wendys location. Read more
I?ve debated making a review for a while but I just have to do it, because it didn?t sit right with me. I went here about 3-4... weeks ago and when the girl took my order at the drive through box, it was obvious she had been crying. I got to the window andshe was balling her eyes out, I asked her what?s wrong and she told me her feet her so bad, and she was literally limping allwhile her co workers in the back were singing and dancing and laughing. I felt terrible for her which is what ultimately made mewrite the review. I think it also reflects poorly on Wendy?s because if someone?s crying, take them off the window until theyfeel better or get them a chair? Read more
Does not seem to care about employees, criticized the girl at the window until she was crying before she could help me out.... She's usually a high energy employee with great customer service and she didn't even say hi to me which is unusual and she wasnearly in tears my guess is she was just good at hiding it. You go queen ???? you've got this! Read more
Sugar cookies that will break your teeth! On their website and AT EVERY Wendy's except this one, they advertise and give you... SOFT, fresh, sugar cookies. This Wendy's I have tried 7-8 different times now b/c the next closest location is 15min drive. Theyhave rock hard, dry, sugar cookies every single time. I have been to 10+ Wendy's across the state, and every single locationthey have SOFT, FRESH, MOIST, sugar cookies. Why can't this location get it right? Why are they serving cookies that are 10days old or backed until they are burnt? Read more