Reviews for Tony's Napoli in Olean, NY
Really wanted to love it and support local business. It took way too long for delivery even when i called and asked before and... they said we were the only order they had on route and would be there shortly and yet it took 1.5 hours to bring one pizza andit was only a 5 minute drive. Pizza was cold on arrival, and crust was like cardboard, and chicken was rubbery. Again I reallywanted to support a local business but for $22 a pizza, they have got to do better. The delivery they offer is free for areason, don?t order this if you?re in a rush. Read more
This is the BEST restaurant! Friendly staff, exceptional food, and a genuine neighborly atmosphere. I highly recommend!
Never ordering from Napoli again! Ordered a pizza for delivery. Was told 35 - 45 minutes..pretty standard. I had to call TWICE... because the guy didn't show up for an hour and 15 minutes!! I asked him the total... $21.60. I handed him $22. And said...usually I tip $5... but since it took an hour and 15 minutes, when I was told 35 - 45 minutes, you get 40 cents, and I won't beordering from Napoli again. He said "That's fine. Next time call Dominos" Update...Wow.. so I called Napoli to tell them Igenerally enjoy their food, and have never had an issue with delivery before.. so if I could just get the delivery drivers nameto make sure he wasn't the one delivering to me again, that I would still be a customer. The supervisor gets on the phone andtells me that I've been blocked from ordering from there and that they don't tolerate unprofessionalism towards their drivers!And hung up on me!!! Ummmm excuse me??? I WAS NOT THE ONE BEING UNPROFESSIONAL...HE WAS!!!! Read more
First time there! Was very impressed! I ended up playing with my band there one night. The food is amazing! Old world like my... Grandma and aunts used to make.Tony and his staff are top notch. Nice drive ,must be beautiful in the fall. Read more
Love the food but they never update their information. For example thought about ordering tonight it was 91 on a saturday. ... Website says open till 12 am but they are closed Read more
Thank you Ed and staff!! We just had our rehearsal dinner there and they did a wonderful job and kept the food coming for the... buffet. Thank you so much for making it a stress free day !!! Food was good especially the chicken Alfredo !! grandkids lovedthe pizza too !!! Highly recommended and great customer service Read more
The delivery was fast and the food was hot. They have the best calzones and Vesuvio's in the area and the kids always love there... pizza. Update. My wife me and the kids went in to eat. The waitress was so nice. She went out of her way with our kids. Madethem feel really comfortable. I had the fish fry, my wife had the chicken parmesan sub and the kids had spaghetti. We all lovedthe food. I definitely recommend eating here Read more
Ordered two pizzas tonight . The person who took my order was very friendly and the person who delivered it was friendly too. Oh... the pizza was great Read more