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Reviews for Tim Hortons in Olean, NY

Steve Gonska 1 year ago
4

Extremely busy, and workers wandering around with a line out the door. Better work ethics would speed things up!!

P Rodriguez 2 years ago
5

The frozen hot chocolate is so delicious! The best part is their whipped cream!

Misty Smith 2 years ago
2

Go to Tim Horton's every day at least 2× a day if not more. The past couple months the coffee has been getting worse at the one... by Walmart. For almost $3 a cup to dump down the drain bc it either taste burnt or there's no sugar or they put sugarlessvanilla in it is ridiculous! The best time to go is about 7am. Check the sugar machine! Don't burn the coffee! And I'll tell youif I want sugarless otherwise when I say vanilla I want sugar. I mean a triple triple who wants sugarless. And who wants towaste money feeding it to the septic system. Do better! This used to be my addiction and now not so much. Your losing customers. Read more

Nicole Prince 2 years ago
2

I ordered a double double. The coffee tasted burnt. The bottom of the cup was full of grounds. I understand that they were busy,... but this was not up to Tim Horton standards at all. Read more

Lynnette Seybert 2 years ago
1

Poor customer service. I've only been to one other Tim Hortons location and the experience was completely different. Will not be... visiting this location again. Read more

Linda Robinson 2 years ago
5

The customer service experience at Tim Hortons was excellent due to a worker named Gina . She is so pleasant and always... remembers our orders to the key. As long as she is there we will never go to another store Read more

Katie App 2 years ago
1

Went through drive through waited 15 minutes and I ordered a turkey club with no tomatoes. What I received is a turkey club with... tomatoes and NO bacon, they messed up my daughter's coffee. very upsetting you don't get what you order. The prices they chargebetter get you way you pay for. I am not a fan of Tim Hortons for that reason!!!! Read more

ashcatdesu 2 years ago
5

First time at this location and went through the drive through. It was busy as are most Tim Horton's... the line went pretty... fast, the bagels and latte were good but most of all the drive thru contact was super friendly which was nice. Read more