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Reviews for Steak 'n Shake in Oldsmar, FL

Keith W 1 year ago
1

Poor service. Poor Customer Care. I'd like to stick to the facts with my meal experience. On a Wednesday @ 7:36 p.m., we placed... a curb side order on the app. It was to take 13-16 minutes. After 20 minutes, I went in to check on the order. They had not yetstarted it. We finally got the food at the 30 minute mark although they forgot the requested salt and ketchup. Cheese wasmissing form the sandwiches (partly the fault of the confusing app). Their response was to hand me a piece of cheese, to takeout to the car with me. I asked them to just cancel the order. They would not. I left the food their and walked away. That'sit. I used to love Steak N Shake. Pity what it has turned in to. Read more

Wendell Thorne 1 year ago
4

It's over me to give a five stars on this because I've never liked the fries, and that's nobody's fault except my personal... taste. Anyway I just loved steak 'n shake, and this is the first time here and I'll be back. Thank you. Very cordial, verypleasant and the food was awesome. Read more

Duncan Williams 1 year ago
3

Food was great just how I remembered it. But walking in the atmosphere just felt different. Music was playing low and it felt... extremely awkward. You now completely order on a kiosk and they call out your name to pick up the food. Sadly there's no ketchupor their special fry seasoning on the tables anymore so that was a bummer. Read more

Nancy Lingo 1 year ago
5

Absolutely loved the Oreo mint milkshake in a pretty frosted glass served quickly. The steak burgers and fries are delicious... too. Read more

William Wiley 1 year ago
1

I just ordered a double steak burger with cheese with no pickles I will add a photo in a minute also the fries were cold worst... experience I ever had at steak ?n Shake are used to love them but this was nothing but poor service and poor quality food willnever go back there again Read more

Shaun Rankin 1 year ago
3

Typical steak n shake location. Pretty good food, pretty good service. This one is always slow, so I really hope it doesn't go... out of business. It's nice to have a restaurant like this in the area. Also, don't forget about happy hour, half price shakesweekdays 2-4pm! Read more

Julian Clawson 2 years ago
4

Pro tip #1 (all Steak and Shake locations): If you dine in and order a shake you might want to take with you when you leave,... tell the staff and they'll put it in a to-go cup. Dine-in shakes come in a fancy frosted glass. Pro tip #2 (specific to thislocation): Men's restroom's paper towel dispenser only spits out about 4 inches of paper towel at a time. Go into the handicapstall to get about 10 inches of paper towel per interval. ???? Burger, fries, drink, and shake for about $10. Food is somewhatedible. Sweet tea was very fresh. Strawberry shake was amazing ???? Staff got my shake and another customer's shakes confused.Took a little extra time, but they corrected the problem. Read more

SW Distro 2 years ago
1

My daughter took one bite and spit it out last night. It was as flat as a pancake. Delivered by Uber Eats. I?ll be filing a... formal complaint this afternoon with their corporate offices. What a disgusting experience. Furious that anyone would let thishappen. Both Steak and Shake and Uber Eats are responsible. This was immediately put in the garbage. I?ll be posting this photoeverywhere I can. You are a horrible business for allowing Read more